azemke
asked on
Change the schedule that the Lotus Notes "Out of the Office" agent runs
My Lotus Notes server processes Out of the Office notifications in one batch at the end of the day. Unfortunately it runs at 4:01pm. Customers are sending mail all day before they are notified that their Rep is not going to answer. How do you schedule this to run earlier in the day?
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Sorry, my answer's first line was not finished.
Must be:
For all users, you can change the properties of the OutOfOffice agent in mail template.
And bill-hanson is correct about schedules.
It is evil to set them run too often :-)
Must be:
For all users, you can change the properties of the OutOfOffice agent in mail template.
And bill-hanson is correct about schedules.
It is evil to set them run too often :-)
Strange... The agent runs at 4 o'clock in the afternoon. By default, it is set to run every 6 hours, starting at 4 o'clock in the morning, so it should run at 4AM 10AM, 4PM and 10PM.
Or is your server's clock set to the wrong time, or wrong timezone?
Or is your server's clock set to the wrong time, or wrong timezone?
ASKER
Needed the detail, Thanks. Just the minor change from 6 to 4 hours, allows customers time to get notification.
Warning: If you set the frequency too short, you may cause thrashing on your mail server since one OOO notification can trigger other OOO notifications in your organization.