troubleshooting Question

Sorting does not work when grouped by subject in custom view

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CerixusFlag for United States of America asked on
OutlookWindows Vista
12 Comments1 Solution465 ViewsLast Modified:
Okay, so I have always grouped my e-mails by subject, then sorted by date received, newest at the bottom.  The way it worked was, all e-mails would be grouped by subject, and the subject group with the newest e-mail would be at the bottom.  If a new e-mail came in with a given subject, that entire group of e-mails goes to the bottom.

Well today when I came back from getting coffee, my outlook view was completely jacked up.  I've struggled for an HOUR to get it back how I had set it (many times before) to no avail.  Even against better judgement, I did a system restore from 2 days ago.  Didn't help.

Basically, when I go to Customize View and change "Group By" to subject, it groups them properly.  However, it sorts alphabetically no matter what I select in "Sort By".

This is probably the most frustrating thing I've ever faced.  My OCD is off the scale.  A sysadmin should not be spending an hour on his outlook view.  They're straightforward options: GROUP BY and SORT BY.  A monkey should be able to figure this out.

Please help.

Windows Vista SP1
Outlook 2007 SP1
(Oh look, an edit feature!)
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