troubleshooting Question

Great Plains Applied Payment didn't apply to the Customers Balance Properly

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Solarfinder_NetFlag for United States of America asked on
Microsoft SQL ServerTax / Financial SoftwareMicrosoft Dynamics
4 Comments1 Solution696 ViewsLast Modified:
We currently have a customer payment that was not completely applied but for some reason the payment was stuck in history as a result we cannot apply the remaining balance of this payment to the outstanding invoices.  We have done ran checklinks multiple times as well as the reconciliation of the account and nothing seems to release this payment.
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