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Outlook 2007 closing down randomly

got a new machine setup and the only software loadied onto it is XP Pro SP2 and office 2007 SBE.
Having a problem where outlook just closes down randomly.
checked the error logs and it just reports that outlook sesion ended unexpectedly.
tried to run a repair, still the same
uninstalled and reinstalled, still the same
ran the pst tool in office folder and repaired 3 errors, still the same

Any ideas, tried googling the problem but no clues and searched EE but nothing.

apache09

Try the followin:

Outlook is crashing

Disable add-ins. If you have Adobe Acrobat 6 installed, disable it's add-in first. SnagIt's addin will also crash Outlook. If Outlook crashes when you attempt to disable the addins, you'll need to edit the registry. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins and change the load behavior for Acrobat, SnagIt or other non-Microsoft add-ins to 0.

http://www.slipstick.com/outlook/ol2007/known_issues.htm

tmcguire47

If ou create a new mail profile does it still happen? choose start->control panels-> mail
then show profiles
then create a new profile and see if it still happens.

eosit

ASKER

will give these ago next time i am at the machine and update you.

apache09

Any Updates?

eosit

ASKER

no updates as of yet.. havent been back to see this machine.

ASKER CERTIFIED SOLUTION

eosit

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