troubleshooting Question

A virus has been detected in PC. this virus disabled many services like auto updates and is not allowing them to enable.

Avatar of wimahmoud
wimahmoud asked on
Anti-Virus AppsWindows XP
7 Comments1 Solution1072 ViewsLast Modified:
Good Day,
I got a virus on my PC and this virus seemed to have done serious damage.
I can't update my computer because the auto update does not start nor does its service and even in the registry it has managed to delete the registries for the update.
it also disabled my task manager
its also messed up the explorer service for when ever I try to open my computer or c drive all the explorers disapear.

I am running Norton 360 on my PC and when I ran a full check up it found some trojan virus.

I serious do not want to format the PC as it has so many softwares installed I might not be able to get again. Can anybody assist with a solution to turn on all the services  back to its original state?
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