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bdpsg asked on

Slow printing when using print server

I recently installed all printers centrally onto a Windows 2003 server and share out the printers from there.

But after this is done, users encounter slow printing speed. (espacially slow for PDF files)

Before this, all printers are installed locally on all PCs through local TCP/IP ports.

There are around 100 users joined to a domain on Win XP sharing 10 printer. (There is a mixture of HP running on JetDirects and Xerox Copiers)

The server is running a Xeon Quad Core and 4GB ram. Although the server is running as a MS SQL 2000 server, the transaction volume is very low.

Does anyone knows the cause and how to resolve this?

Thank you.
Windows Server 2003Printers and Scanners

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Last Comment
PeteJThomas

8/22/2022 - Mon
Ludovick Lagrevol

slow printing on xerox and HP ? all of them ?
jhyiesla

Take a look at Task manager and see how much CPU and RAM are in use throughout the day.  SQL Server is a hog even if its not doing much
ASKER
bdpsg

ingetic,
Yes, its for all of them. Both Xerox and HP.
But I realised that it happends only with PDF files. Acrobat versions 7 and 8 are used

jhyiesla,
I have checked the task manager but found nothing out of the ordinary. There is not much CPU and RAM activities.
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PeteJThomas

What kind of drivers are you using for all your queues? PCL, PS, etc?
ASKER
bdpsg

Hi Pete, I am using PCL6 for all drivers?
Should I change them to PS or PCL5?
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PeteJThomas

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ASKER
bdpsg

Pete,
I will update the drivers to PS on some printers and update you again...


jhyiesla,
i understand what you are refering to about the slow part. At first, I also thought that the users are exaggerating. But after visiting their PCs, i realise on some cases, it would take up to 1 minute just to print a 50kb PDF file....


thank you both....
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PeteJThomas

No problem - I must admit I'm a bit of a 'nay sayer' when it comes to printer drivers... I've seen so many diverse problems that have been caused by them I'll happily blame them for everything! :)

For e.g. In MS Powerpoint, I've had cases where all the text has bunched up into a single character space, so any line of txt just looks like a small blob of text on the screen (and I'm not talking about when printed, I mean when actually viewing on the PC itself). No doubt you can already see where this is going, but what fixed it was uninstalling and reinstalling all printer drivers on the PC...

So I'd definitely start there with a problem like this, if not just to eliminate the possibilty... :)

Pete
ASKER
bdpsg

Pete, thanks so much for the advise, it is working now...
The slow speed problem has been resolved after drivers are changed to PS.

Does anyone knows what is the difference between a PS, PCL5 and PCL6 drivers?
PeteJThomas

I can't tell you the difference between PCL5 and PCL6 - It's no doubt documented somewhere, but suffice it to say that PCL6 is simply an updated version of the same thing... As with drivers for all other devices, vendors/manufacturers continue to find ways to 'improve' their drivers. I often opt out of using the latest version of PCL drivers though, as they always seem to be a little more buggy - You'll usually find that the version before the latest is more stable.

As for the difference between PS and PCL, you can find definitions here -

http://www.webopedia.com/TERM/P/PostScript.html

http://www.webopedia.com/TERM/P/PCL.html

The PCL one is extremely brief, but the PS one explains a little more, and knowing about PS will give you a good idea of what it's meant for etc.

Hope that helps! :)

Pete
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