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Lotus Notes Delivery Failure Report to old mail administrator.

Posted on 2008-06-09
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Last Modified: 2013-11-17
Whenever I create a new email account I get this error in the users mailbox. The error is because there is some task that tries to email the administrator when a ID is backed up.  This administrator does not have an account (he left the company years ago, I took over a few months ago), nor is this an alias for any existing users.  I get this same error when a user tries to do a name change, Notes tries to email this user....that does not exist anymore.

I can create the account and forward it to me, but I would rather fix the problem.   Here is the error:

Delivery Failure Report
Your document:
Backup ID File
was not delivered to:
(old admins name here)/(domain here)
because:
User username/domain(username@domaint.net) not
listed in Domino Directory

Is there somewhere I can specify what address Notes tries to automatacally email when these events occur?  Any help is greatly appreciated.
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Question by:robmc5
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Expert Comment

by:fgrushevsky
ID: 21744784
The old address is most likely specified within your certifier.
Open address book, open configuration-certifier view, find your certifier and check contact information within certified document
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fgrushevsky earned 125 total points
ID: 21745027
sorry, it is ID recovery information you need to edit .
start Domino Administration client, go to Congiguration tab, Certification - Edit Recovery information, select your server and certifier ID, click ok, provide password...
when you get to "Edit Master Recovery Authority List", change recovery address there
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Author Comment

by:robmc5
ID: 21746673
fgrushevsky - That's it..many thanks.  Experts Exchange rules!!!!
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