Solved

Messages stuck in Local Delivery Que

Posted on 2008-06-09
7
624 Views
Last Modified: 2013-11-30
I am having an issue with messages getting stuck in the Local Delivery que of my exchange server.  I have restarted the SMTP service, restarted the server, nothing seems to work.  When I send a message to my GMail account, the message gets delivered but my gmail account gets a returned message saying the message could not be delivered (even though I got it).  I am at a loss.  Any ideas?
0
Comment
Question by:tvenable
  • 4
  • 3
7 Comments
 
LVL 5

Expert Comment

by:virtuatech
Comment Utility
Are you sending email to your Gmail account from your Exchange or the other way around?  What is the exact error msg?
0
 

Author Comment

by:tvenable
Comment Utility
I sent the message from Gmail to my exchange server.  The exchange server received the message but I got the following message in my gmail.  This seems to be happening to several users.


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

   my_email.com

Technical details of permanent failure:
PERM_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Command was not permitted. (state 17).
0
 
LVL 5

Expert Comment

by:virtuatech
Comment Utility
Try adding the email domains or email addresses to your IMF (Intelligent Message Filter) whitelist.  I don't have an Exchange 03 box here like I used to so check this out:
http://www.msexchange.org/tutorials/Intelligent-Message-Filter-version-2-IMF-v2.html
and also
http://nightmare.org/?p=328
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:tvenable
Comment Utility
I will check it out.  The problem is not just external mail.  There are messages from local users sent to local users in the que as well.  We have two email domains.  I can't tell if the problem is with messages being sent between the two domains.  I ran the Exchange Troubleshooter Assistant and it indicated some errors (see attachements).  Not sure how to fix them.
MICS-Exchange-Error-Report-2.pdf
MICS-Exchange-Error-Report.pdf
0
 
LVL 5

Expert Comment

by:virtuatech
Comment Utility
Did it always work before with your current setup?  Have you made any changes to DNS or Exchange?
0
 

Author Comment

by:tvenable
Comment Utility
My problems started when we got hit by a virus.  The exchange server was on its last leg to start with.  The server crashed (stores would not startup).  I built a new, temporary server until a replacement could be ordered.  I restored the information store from a backup onto this new temp server.  I made the temp server the same name as the old server.  I think that is my problem, I just don't know how to fix it.  
0
 
LVL 5

Accepted Solution

by:
virtuatech earned 500 total points
Comment Utility
I guess the best thing to do would be to rebuild the server from scratch.  Unless someone else has any other suggestions?
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now