Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

E-mail timeouts

Posted on 2008-06-09
5
Medium Priority
?
227 Views
Last Modified: 2010-05-18
Recently a client of mine started having some e-mail issues.  The e-mail had been working just fine until I just added some new users onto there Small Business Server.  The funny issue is that only one person ( the Main Guy of Course) is having issues.  Here is the setup information:

We are running Small Business Server with Exchange.  However we do not host the e-mail.  We only use exchange to share contacts and share Calendars.  The mail is sent via a SMTP connection and retrieved via a pop connection.  They do use outlook 2003.   There are two e-mail account, one being the exchange server and the default one being there pop account.

The computer is question is a Laptop running vista and office 2003.  

He had been running just fine till a recent trip and now he continually gets timed out errors from clients and the Exchange server appears, even though it is not the default.

Here are the messages:

     Stacy Sloan (Stacy_Sloan@bcbstx.com) on 6/7/2008 7:16 PM
           Could not deliver the message in the time limit specified.
Please retry or contact your administrator.
           <server01.RBK.local #4.4.7>

     Monica Vils-Brawner on 6/7/2008 7:16 PM
           Could not deliver the message in the time limit specified.
Please retry or contact your administrator.
           <server01.RBK.local #4.4.7>

The following recipient(s) could not be reached:

      Alice Anderson on 6/7/2008 7:09 PM

            Could not deliver the message in the time limit specified.  Please retry or contact your administrator.

            <server01.RBK.local #4.4.7>

David Dross on 6/7/2008 7:09 PM

            Could not deliver the message in the time limit specified.  Please retry or contact your administrator.

            <server01.RBK.local #4.4.7>

All these messages are sent to different domain addresses yet they are the same error.  What might be causing this?







0
Comment
Question by:iFrog
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 25

Expert Comment

by:kieran_b
ID: 21748900
That is a common problem - SBS wants Exchange to be the default.

Fix it like this, and get him to resend the mail that didn't go -> http://www.slipstick.com/problems/defaultacct.htm

Kieran
0
 

Author Comment

by:iFrog
ID: 21755583
this is what I thought too.  I have already made all these changes.  It still always wants to snd to the .local address
0
 
LVL 25

Accepted Solution

by:
kieran_b earned 2000 total points
ID: 21755866
Well then you need to make sure you have disabled the login script from running the command as well - considering it is one user, that should be straight forward.
0
 

Author Comment

by:iFrog
ID: 21765976
ok, it seems to have fixed the issue, however I have one user who has contact cards of people within the network that seems to use the X400 address to try to send e-mail.  Everytime I delete and try to type in their e-mail address it gives them a x400 address instead of the real address. Any thoughts?
0
 
LVL 25

Expert Comment

by:kieran_b
ID: 21766217
That is a separate question.

All mail enabled objects have email addresses given to them by the Recipient Update Servers, which references the Recipient Policy - change the recipient policy and you will change the email addresses automatically given.
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question