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Poweredge RAID Drive Failure same bay two times - Coincidence?

Posted on 2008-06-09
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Last Modified: 2013-11-14
I have a Dell Poweredge 2650 that had a RAID failure on drive number 2. I replaced it the same day and the RAID array rebuilt successfully. Two days later drive number 2 (the new one) failed again. I have not replaced it yet because I'm afraid the new drive is just going to fail again. Could this be a controller issue? What would be my best course of action with this server?
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Question by:Gusman1188
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4 Comments
 
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CorruptedLogic earned 600 total points
ID: 21746005
I'd start by checking/changing the data cable for the backplane, if it still persists, look at the backplane itself.
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by:txhockey26
txhockey26 earned 200 total points
ID: 21746026
Odds are it's the backplane.  Ive run into that several times with Dell servers.  If the server is still under warranty, give Dell a call and insist that they replace the backplane.
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LVL 7

Expert Comment

by:CorruptedLogic
ID: 21746052
I would agree, only once have i seen it actually be the data cable, but, each time i have come across it, Dell tech support have insisted i change the cable before they replace the backplane, at least if you swap it out, you can tell them that you already eliminated the cable as a possible cause. Of course, you could always tell them that anyway! ;o)
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Author Closing Comment

by:Gusman1188
ID: 31465528
Awarded CorruptedLogic 150 for the initial assessment of pointing me toward the backplane and txhockey26 50 points for confirming that he has experienced this with other Dell servers. Thanks guys.
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