How do I mount information store, if it will not allow me?

Posted on 2008-06-09
Last Modified: 2013-11-26
Unable to mount Mailbox Store and Public Folder Store. Receiving an internal processing error. How do I resolve this issue?
Question by:CNC_29
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2

Expert Comment

ID: 21746559
Are your databases oversize?  I think though if that were the case they mount for a while then unmount again.  It may be worth running isinteg as shown in
Also are there any other events in the Application log?

Author Comment

ID: 21746627
Event ID: 9175. SOURCE: MSExchangeSA-The MAPI call 'OpenMsgStore' failed with the following error: The Microsoft Exchange Server computer is not available.

Event ID: 9518 Error Oxffffde1 starting Storage Group/DC=

Expert Comment

ID: 21746645
Have you tried giving the server a reboot? I know thats probably a daft question, but worth checking.

Author Comment

ID: 21746813
Yes the server has been rebooted, but still unable to mount database

Accepted Solution

Compaq_Engineer earned 125 total points
ID: 21753780
Has ISINTEG returned any errors?

Featured Post

Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
AddressList in EXCH2013 6 39
search option in outlook 2016 not working? 11 112
Move a Database to a different server 4 61
Office 365:  Hybrid without everyone DirSync 5 67
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to:…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question