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How do I mount information store, if it will not allow me?

Posted on 2008-06-09
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Last Modified: 2013-11-26
Unable to mount Mailbox Store and Public Folder Store. Receiving an internal processing error. How do I resolve this issue?
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Question by:CNC_29
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5 Comments
 
LVL 6

Expert Comment

by:Compaq_Engineer
ID: 21746559
Are your databases oversize?  I think though if that were the case they mount for a while then unmount again.  It may be worth running isinteg as shown in http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html.
Also are there any other events in the Application log?
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Author Comment

by:CNC_29
ID: 21746627
Event ID: 9175. SOURCE: MSExchangeSA-The MAPI call 'OpenMsgStore' failed with the following error: The Microsoft Exchange Server computer is not available.

Event ID: 9518 Error Oxffffde1 starting Storage Group/DC=
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LVL 6

Expert Comment

by:Compaq_Engineer
ID: 21746645
Have you tried giving the server a reboot? I know thats probably a daft question, but worth checking.
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Author Comment

by:CNC_29
ID: 21746813
Yes the server has been rebooted, but still unable to mount database
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Accepted Solution

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Compaq_Engineer earned 375 total points
ID: 21753780
Has ISINTEG returned any errors?
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