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How to create a group address book in Exchange 2007

Posted on 2008-06-09
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Just migrated to Exchange 2007 from Domino. In Domino we had a group address book comprised of all our customers'  address info. This group book could be accessed by all users for sending email, but only the administrators could add, change or delete. I have migrated this address book over to a generic user mailbox in Exchange, so all the data is available to be exported and then imported into a group address book, but I can't seem to find a way to create a group address book where all of the addresses are external (not in active directory). I have clicked on everything that looked promising in the Exchange Management Console, and the "Help" has not of value. This seems way more difficult than it should be, so maybe my past experience with Domino has put blinders on me.
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Question by:DJKOEPNICK
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13 Comments
 
LVL 16

Expert Comment

by:LegendZM
ID: 21746542
For the contacts to show up in the Global Address book, you will need to create active directory contacts as well.

Under EMC: Receipient Configuration, click Mail Contact.  Here you can create the contacts.

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Author Comment

by:DJKOEPNICK
ID: 21746590
I have over 1000 customer contacts, there has to be a better way. If the only solution is to create all these active directory contacts, is there a way to export and import the entire list.
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Expert Comment

by:LegendZM
ID: 21746775
So right now you have all the contacts sitting in a mail-enabled user's contact list?
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Expert Comment

by:LegendZM
ID: 21746824
You could use something like http://www.contactgenie.com/ http://www.exefind.com/contactgenie-exporter-basic-ed-P30369.html

which will export the contacts as a CSV or someting similar.
http://www.computerperformance.co.uk/Logon/CSVDE_LDIFDE.htm
then use the LDIFDE to import them in

Or if you want to really test your skills, you can use this script:
http://www.msexchange.org/articles/Migrating-Contacts-Distribution-Lists-Outlook-Active-Directory.html

You will have to create a public folder, grant the user that holds all the contacts in it write permission, copy the contacts to that folder, then use the script / instructions above to import them to AD as 'contacts;
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Author Comment

by:DJKOEPNICK
ID: 21746833
That is correct, and there is a whole lot more information about each email contact in the user address book than there is in an Active directory contact. We don't want to lose all that information by just creating an Active Directory Contact. I guess I could add this generic user to everyone's email account list, but that seems like a sledgehammer approach.
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LegendZM earned 2000 total points
ID: 21746844
You could create a public folder, and copy all the contacts to the public folder for everyone to view.
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Author Comment

by:DJKOEPNICK
ID: 21747075
I will try exporting the contacts to a .pst file,  creating a public folder and then importing the .pst. If that does not work like similar to the Domino group address book, I'll look at contact genie.

Thanks for your help.
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Expert Comment

by:LegendZM
ID: 21761919
Did I not help sufficiently?  If I helped you please assign the points instead of deleting the question. :)
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Author Comment

by:DJKOEPNICK
ID: 21763979
Sorry for the mistake.  I tried your solution and now I can't seem to grant users access to the public folder where I imported all the contacts. I have set the permissions to: anonymous - reviewer, all employees - reviewer, and administrator - owner. I created the public folder in my client Outlook 2002 public folders and then tried right clicking the folder and "Send Link to this folder". I sent it to a nearby user (who is a member of the all employees group) and the user could not access it because their Outlook client blocked it. I posted another question detailing this, thinking that I had already closed this one. So, where do I go from here?
I no longer have an "assign points" button on this thread.
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Expert Comment

by:shickey1
ID: 21764328
Have an Exchange 2007 server. Have 2 basic questions:

1. How can I setup a commonly shared mailing list group of external email addresses of non-AD users? For example, be able to create a group such as VENDORS, BOARD MEMBERS, etc, which would have a list of external email addresses like bob@aol.com, jim@msn.com, etc to allow users to add the groups to their TO: along with adding local domain users to an outbound emai?

2. How can I allow a Terminal Server User using Outlook via TS to access to his Outlook address book he created on his workstation in the office? The user added external email addresses to his Outlook address book and can not access them when he TS in on the server.

TIA
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LVL 16

Expert Comment

by:LegendZM
ID: 21764389
For information on how to assign access to public folders see this: http://searchexchange.techtarget.com/news/article/0,289142,sid43_gci1172542,00.html

You can essentially right click the public folder through your outlook client , go to properties and change permissions, or do it through ESM

Open Exchange System Manager -> Administrative Groups -> your administrative group -> Folders -> Public Folders -> Public Folder Name Now right click on the Public Folder Name folder and select Properties. Go to the Permissions tab and click the Client Permissions button to view the Client Permissions
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