?
Solved

Move Mailbox Wizard fails with MAPI error

Posted on 2008-06-09
6
Medium Priority
?
962 Views
Last Modified: 2008-06-09
I have recently installed Exchange 2003 on a my domain with a Exchange 5.5. Every thing was wll right during the migration process and now I am in the phase of moving mailboxes from Exchange 5.5 to my new Exchange 2003. When I run Move Mailbox Wizard in ESM on any of mailboxes in Exchange 5.5, the operation fails and I get the following error log:

<?xml version="1.0" encoding="unicode" ?>
- <taskWizardRun taskName="Move Mailbox" dcName="PYXIS" buildNumber="7638" runningAs="bob@attach.com">
  <timespan startTime="2008-06-10 11:11:42.916" milliseconds="1250" />
- <moveMailbox mixedMode="true" maxBadItems="0">
- <destination>
  <database>/dc=com/dc=attach/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Attach Software/cn=Administrative Groups/cn=ATTACH/cn=Servers/cn=CRUX/cn=InformationStore/cn=First Storage Group/cn=Mailbox Store (CRUX)</database>
  </destination>
  </moveMailbox>
  <taskSummary errorCount="1" completedCount="0" warningCount="0" errorCode="0x00000000" />
- <items>
- <item adsPath="Paul Francis" class="user">
  <progress code="0" milliseconds="1250">Connecting to source server.</progress>
- <summary isWarning="false" errorCode="0xc1050000">
  The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000
- <details>
- <source>
  <database>/dc=com/dc=attach/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Attach Software/cn=Administrative Groups/cn=ATTACH/cn=Servers/cn=PYXIS/cn=InformationStore/cn=First Storage Group/cn=Private Information Store (PYXIS)</database>
  </source>
  </details>
  </summary>
  </item>
  </items>
  </taskWizardRun>

I have full administrator permissions on all servers and domain controllers.
0
Comment
Question by:behterami
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 16

Expert Comment

by:LegendZM
ID: 21748250
Try using the ORIGINAL administrator account, not just the equivilent permissions. This should allow you to perform the move.

 Also make sure both servers are fully patched.

This may be of use:http://support.microsoft.com/kb/823176/en-us
0
 

Author Comment

by:behterami
ID: 21748298
I tried with the original Administrator account of domain, which is also a member of local Administrators group in Exchange 2003 computer, but it failed as well. Also both servers are fully patched. The first day I installed Exchange 2003, I could move a mailbox just for test. But not, after weekend, I cannot move any mailboxes to the new server.
0
 

Author Comment

by:behterami
ID: 21748388
I found in a KB (http://support.microsoft.com/default.aspx?scid=kb;en-us;273255) that we can not have both Exchange 5.5 and GC in the same machine when we have Exchange 2003/2000, which is what we have here. So, I removed GC from my Exchange 5.5 server and am waiting for a proper time to restart it. I'll let you know the results.
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 16

Accepted Solution

by:
LegendZM earned 375 total points
ID: 21748428
very good find, let me know how it works. I did not read that you had the GC On the same server, I must have missed that.
0
 

Author Comment

by:behterami
ID: 21748534
Yes. That worked. When I removed GC role from Exchange 5.5 server, I could move mailboxes to the new Exchange 2003 machine. Thank you.
0
 
LVL 16

Expert Comment

by:LegendZM
ID: 21748580
Great. Glad to hear it's working!
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question