Move Mailbox Wizard fails with MAPI error

Posted on 2008-06-09
Medium Priority
Last Modified: 2008-06-09
I have recently installed Exchange 2003 on a my domain with a Exchange 5.5. Every thing was wll right during the migration process and now I am in the phase of moving mailboxes from Exchange 5.5 to my new Exchange 2003. When I run Move Mailbox Wizard in ESM on any of mailboxes in Exchange 5.5, the operation fails and I get the following error log:

<?xml version="1.0" encoding="unicode" ?>
- <taskWizardRun taskName="Move Mailbox" dcName="PYXIS" buildNumber="7638" runningAs="bob@attach.com">
  <timespan startTime="2008-06-10 11:11:42.916" milliseconds="1250" />
- <moveMailbox mixedMode="true" maxBadItems="0">
- <destination>
  <database>/dc=com/dc=attach/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Attach Software/cn=Administrative Groups/cn=ATTACH/cn=Servers/cn=CRUX/cn=InformationStore/cn=First Storage Group/cn=Mailbox Store (CRUX)</database>
  <taskSummary errorCount="1" completedCount="0" warningCount="0" errorCode="0x00000000" />
- <items>
- <item adsPath="Paul Francis" class="user">
  <progress code="0" milliseconds="1250">Connecting to source server.</progress>
- <summary isWarning="false" errorCode="0xc1050000">
  The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000
- <details>
- <source>
  <database>/dc=com/dc=attach/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Attach Software/cn=Administrative Groups/cn=ATTACH/cn=Servers/cn=PYXIS/cn=InformationStore/cn=First Storage Group/cn=Private Information Store (PYXIS)</database>

I have full administrator permissions on all servers and domain controllers.
Question by:behterami
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LVL 16

Expert Comment

ID: 21748250
Try using the ORIGINAL administrator account, not just the equivilent permissions. This should allow you to perform the move.

 Also make sure both servers are fully patched.

This may be of use:http://support.microsoft.com/kb/823176/en-us

Author Comment

ID: 21748298
I tried with the original Administrator account of domain, which is also a member of local Administrators group in Exchange 2003 computer, but it failed as well. Also both servers are fully patched. The first day I installed Exchange 2003, I could move a mailbox just for test. But not, after weekend, I cannot move any mailboxes to the new server.

Author Comment

ID: 21748388
I found in a KB (http://support.microsoft.com/default.aspx?scid=kb;en-us;273255) that we can not have both Exchange 5.5 and GC in the same machine when we have Exchange 2003/2000, which is what we have here. So, I removed GC from my Exchange 5.5 server and am waiting for a proper time to restart it. I'll let you know the results.
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LVL 16

Accepted Solution

LegendZM earned 375 total points
ID: 21748428
very good find, let me know how it works. I did not read that you had the GC On the same server, I must have missed that.

Author Comment

ID: 21748534
Yes. That worked. When I removed GC role from Exchange 5.5 server, I could move mailboxes to the new Exchange 2003 machine. Thank you.
LVL 16

Expert Comment

ID: 21748580
Great. Glad to hear it's working!

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