Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Quicken 2000 restore backup problems

Posted on 2008-06-09
2
1,451 Views
Last Modified: 2012-05-05
I am helping someone who had Quicken 2000 on a windows 98 computer.  Now she has Windows XP.  I backed up her Quicken 2000 and also did an export just to be sure.  I installed Quicken 2000 on her new Windows XP computer.  I tried to restore the backup.  The new computer doesn't have a floppy drive, so I tried backing up by putting the backup on the desktop; a CD and a memory stick.  When I click on restore backup, choose the file on one of those mentioned above and then click on ok nothing happens.  Finally I get a message that Quicken was unable to restore backup.  What do you suggest I do?  I tried getting help from Quicken but their online chat says that the Quicken 2000 is too old for them to bother helping.  lor2rain
0
Comment
Question by:lor2rain
2 Comments
 
LVL 12

Accepted Solution

by:
TK-77 earned 500 total points
ID: 21748371
Is the backup file marked as "read-only" under attributes? Check out this link:

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=4776

TK
0
 

Author Comment

by:lor2rain
ID: 22287360
I'm sorry I didn't respond earlier to this answer.  The quicken backup wasn't read only.  I never did get the backup to be accepted by Quicken.  But this answer did help me with my research.  I think that the Windows 98 computer was just so old and may have corrupted my backup.  And my client lost the original CD for Quicken and so I had to buy a used one from Amazon for her.  There must have been some incompatibility problems.  I'm going to accept the solution above and move on.  Thank you for always helping.
lor2rain
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We planned to use NetApp's SnapManager for Exchange (SME) to make three snapshots a day for quick recovery. Additional we planned to use Symantec NetBackup7 to backup to tape media for disaster recovery. We followed the best practice guide from NetA…
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question