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Quicken 2000 restore backup problems

I am helping someone who had Quicken 2000 on a windows 98 computer. Now she has Windows XP. I backed up her Quicken 2000 and also did an export just to be sure. I installed Quicken 2000 on her new Windows XP computer. I tried to restore the backup. The new computer doesn't have a floppy drive, so I tried backing up by putting the backup on the desktop; a CD and a memory stick. When I click on restore backup, choose the file on one of those mentioned above and then click on ok nothing happens. Finally I get a message that Quicken was unable to restore backup. What do you suggest I do? I tried getting help from Quicken but their online chat says that the Quicken 2000 is too old for them to bother helping. lor2rain

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TK-77

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lor2rain

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I'm sorry I didn't respond earlier to this answer. The quicken backup wasn't read only. I never did get the backup to be accepted by Quicken. But this answer did help me with my research. I think that the Windows 98 computer was just so old and may have corrupted my backup. And my client lost the original CD for Quicken and so I had to buy a used one from Amazon for her. There must have been some incompatibility problems. I'm going to accept the solution above and move on. Thank you for always helping.
lor2rain