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Normal Shortcut Icons disappear after sysprep

Posted on 2008-06-09
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Last Modified: 2008-09-24
Folks,
I'm a little stuck with this one. At first I thought it was permissions and I could fix that, but it appears to be something different.

I've build a new image on a HP DC7800 with XP SP3. I've modified the Start Menus for All Users, created a user and copied to Default User. Before running sysprep all is ok at this stage. I then run mini-setup and dump the image.

Then after sysprep runs and the computer reboots, some of the icons don't have the default (ie, what they received post installation). I am still able to open the application through the shortcut in the Start Menu. No Desktop Icons exists (I have removed them all).

If I logon as administrator, I am able to successfully replicate the issue. Any help would be greatly appreciated!!
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Question by:CareyICT
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Expert Comment

by:cybrexus
ID: 21748822
combining the results from a couple of articles:

"Preventing Sysprep from Removing Default and Custom Desktop Icons and Shortcuts"
http://support.microsoft.com/default.aspx?scid=kb;en-us;307543&Product=winxp

"Default Desktop Icons Are Removed When You Use the DoDesktopCleanUp Entry with Sysprep"
http://support.microsoft.com/default.aspx?scid=kb;en-us;820885&Product=winxp

The changes to make are

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion:
DoDesktopCleanup=0
OemDesktopCleanupDisable=1

Setting the above values as shown will keep WinXP from deleting most of the icons from your Desktop when it fires up following SysPrep.
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Accepted Solution

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CareyICT earned 0 total points
ID: 21904588
I actually realised it was a problem with Default User and XP SP3. I also deleted the location for the windows installer file for some apps (where the shortcut was getting the icon from!)
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