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Back to my mac connectivity problem with Linksys wireless adsl router

Posted on 2008-06-10
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Last Modified: 2013-12-14
Hi, I'm a .mac member. I want to use my iMac at home through back to my mac (BTMM) service from my macbook pro while at work travel etc

The problem is although I've set up UPnP I get the following error.(attached)
connectivity.jpg
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Question by:apollonius_tyana
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by:jhyiesla
ID: 21750151
I've only experimented with btmm a little.  See if the following helps at all:

http://support.apple.com/kb/HT1109?viewlocale=en_US
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by:apollonius_tyana
ID: 21750217
No, that does not help. There's no information on any details in that page.
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by:jhyiesla
ID: 21750307
It's possible that there is some base issue with one or both of the routers you are using, although it sounds like you've done the basic setup OK.  Here is a link that discusses compatible equipment. It's date relatively recently so I am assuming that the info is reasonably fresh. I didn't see the one router you listed on the list of compatible equipment. So that may be an issue. The bottom line of the article is to make sure that your connectivity devices have the latest firmware updates.  If the list is totally inclusive, which I obviously can't confirm, the fact that the one router who's model number you listed isn't on the list could be significant.  However, I'd also wait and see if someone with more btmm experience chimes in because there could be something else that I am missing.

http://support.apple.com/kb/TS1304
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Expert Comment

by:aphawk
ID: 21865041
I'm trying to get BTMM working using a Westell 6100 and AEBS. I've been unsuccessful so far, but some of the things I would try. You've already enabled UnPnP on your gateway router/modem. Try setting up port forwarding on your gateway. BTMM needs these ports open (link below): UDP 4500, TCP 5354, TCP 443, TCP 5900. Also in the sharing system preference, screen sharing and file sharing need to be enabled (you probably knew that).

Also there's a good podcast on the subject you might be able find if you google it. No affiliation to me.

http://support.apple.com/kb/TS1629?viewlocale=en_US
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by:apollonius_tyana
ID: 21866060
I'll try and let you know. Thanks.
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by:apollonius_tyana
ID: 21910058
I've checked the ports out but no it does not work. I've put my mac to the DMZ with no restrictions still it does not work. I think BTMM does not like to be NATed. Strange thing I can reach to screen sharing by selecting connnect to server and giving my real ip address. That's odd.
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by:apollonius_tyana
ID: 22042602
I think my Linlsys WAG200G DSL wireless device looks cool but sucks in functionality. Linksys web site is even useless for any firmware update...
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jhyiesla earned 2000 total points
ID: 22042841
Have you tried disabling the firewall on your Mac?

Your problem might just be that you have an incompatible router, but see what you get when you completely shut down the Mac's firewall.
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by:apollonius_tyana
ID: 22353270
I'll give it a try
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Expert Comment

by:Dmoranda
ID: 26494150
Were you able to fix this issue?  I am running into the same exact problem with my modem and time capsule.  Any help would be much appreciated.

Thanks,
Dustin
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