We are trying to run Doubletake between two sites, our head office and our DR site in London. However, no data mirrors at all.
From the server in London which is connected via a VPN, I can manage both the servers in the management console, but when I try and run the connection manager, it will not mirror any data. It says waiting for reply from CH_NAS1 and then counts down. This never reaches zero and no data transfers.
The logs just show:
06/10/2008 09:40:48.4260 1360 6116 22 2 72 Connection request from IP address 10.0.0.253
06/10/2008 09:40:48.4260 1360 6116 23 2 800 Connection from 10.0.0.253 : 1100 is a client to server connection.
06/10/2008 09:40:48.8790 1360 6116 24 2 600002 Unified login provides ADMIN access
However, when running with the management console in Head Office, it cannot manage the London server which suggests there is a problem with IP routing or firewalls aomewhere.
Can anyone help point the right direction for trying to get this working?