Solved

Lotus Notes - "556 Cannot accept message from this email address"

Posted on 2008-06-10
2
1,309 Views
Last Modified: 2013-12-18
For workflow purpose all incoming emails are cc/forwarded to a external vendor email e.g.
Emails to confirm@domain.com is cc'd to service@vendor.com.

Whenthe vendor tries to reply to the email and cc confirm@domain.com, they get a bounce mail to service@vendor.com - error message below

"556 Cannot accept message from this email address"

We are using Postfix, the vendor is using Lotus Notes. Anyone has experience this error msg before with lotus notes?

many thanks
Joo
0
Comment
Question by:artradis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 

Author Comment

by:artradis
ID: 21749737
Does any Lotus Notes expert know if Lotus Notes will block incoming emails if it detects the incoming emails is identical to the send email and the sender is not on the To or CC?

i.e. sender1@domain.com sends to user@vendor.com (which automatically cc to sender1@domain.com)

user@vendor.com is a auto forwarding email address.

Thanks
Joo
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 21753488
Not sure how this is causing a problem.

Does it only happen if they cc,  confirm@domain.com ?

Since they are sending out, why are they getting a message about
556 Cannot accept message from this email address ?

I would double check the header info, and do some more testing.

What could be happening is that it seems to Domino that it is receiving an email from the outside that is from itself, and it is rejecting it as SPAM.

You may need to tweak the to/ From fields to get around this. or use an agent rather than a straight forwarder.

I hope this helps !
 
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question