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Microsoft Outlook 2003 Issues

Posted on 2008-06-10
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Last Modified: 2012-06-27
I have 2 separate issues using Microsoft Outlook 2003. The first problem is that every time I reboot my system the message window changes to a very small window. If I make that window the desired size I want it will stay that size and in the location I left it in until I reboot and then it breaks again. The second problem (not sure if the two are related) is that when I right click a file and do a SEND TO MAIL RECIPENT it generates and error telling me unable to process command. If I uninstall or repair outlook it will fix the problem for a little while and then it breaks again. I am not sure if these problems are related to Office or if they are Windows OS problems. I do notice even if I do a full uninstall of office, that when I reinstall office it is not a clean install. Any suggestions.
 
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Question by:paragondie
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ddanonimity earned 375 total points
ID: 21750178
The first problem may be you computer remembering the window state. Try resizing the window and then closing outlook either through the top right X or the file menu. this may commit the changes you made to you window for you.

The second problem sounds a bit trickier. Are you using active directory / exchange server? If so it may be a problem with the Receipt Update Service. Sounds like evry time this runs it's downloading or syncing the fault to your machine.

If not let me know.

Also you may be doing a clean install of office but there are some files which are saved from outlook in one of your user profile folders. (c:\document and settings\[username]...)

Also running windows update and updating your office install to the latest version is not a terrible idea. I would also run ad-aware spyware scanner and AVG anti Virus to make sure there's no rouge 3rd party software breaking things.

Let me know how it all turns out
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by:paragondie
ID: 21751169
This problem seems to be sporadic. I did run the office updates and we will see what that dose for us. Everything is working right now and I can get the problem to re-generate again. Not really sure what is breaking it, my guess is possibly spyware. We will see what happens.
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Author Comment

by:paragondie
ID: 21802704
So far it has not broke again, so spyware may not have been causing the issue. Maybe a Microsoft update fixed the problem.
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