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OWA not showing contacts correctly for 1 user

Posted on 2008-06-10
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Last Modified: 2011-10-19
User using Outlook in the office with Exchange server 2003 sees all contacts correctly as he should.
When he uses OWA outside the building, email is fine, but when he goes to contacts, they are in no particular order and the heading where you would normally see the file as name is just a blank block of color.   Attached is a file showing what I mean.   Any ideas to why it is doing this.  
owa-error.bmp
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Question by:kevinecaldwell
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8 Comments
 
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Expert Comment

by:kazazzz
ID: 21750491
That is an interesting problem... just curious... when you switch from address card view to detailed address card view, does the file as field (the field that is currently blank for you) appear correctly, or is it still empty?
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Author Comment

by:kevinecaldwell
ID: 21750601
If I switch, it doesn't make any difference.  The field is still there empty.
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Expert Comment

by:donmeado
ID: 22015952
I also have this problem, if I change the file as field in Outlook 2003 the name appears in OWA. My mailbox contacts have been inported from lotus notes.
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Accepted Solution

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donmeado earned 500 total points
ID: 22017488
I found this artical that changes the fileas for all contacts in an outlook folder, have not tested it yet..
http://support.microsoft.com/?kbid=269172
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Author Comment

by:kevinecaldwell
ID: 22017815
Thanks for the post.  I still haven't resolved this problem, even though it is old.  I will take a look at the ms doc.
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Expert Comment

by:donmeado
ID: 22077972
I have created the form as described in the MS artical and tested it. It has resolved my issue. Hope is this helps you too.
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