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NIC works with static IP but won't take DHCP

Posted on 2008-06-10
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Last Modified: 2013-11-17
I have an older Dell Inspiron laptop that will communicate when the NIC is given a static IP but absolutely won't take DHCP.  It has a clean install of XP SP3 and fresh drivers downloaded from Dell.  The network card is a 3Com 3C920.  Does anyone have any idea why it won't take a DHCP address?  Thank you all.  
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Question by:dmgitna
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8 Comments
 
LVL 28

Expert Comment

by:burrcm
ID: 21750618
Perhaps the router has DHCP disabled?

Chris B
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LVL 7

Expert Comment

by:ottobock
ID: 21750639
Hello, just a thought - Do you have a second NIC to try?
It may be the hardware is close-to-kaput. NIC's are inexpensive enough that it may just be better to first ensure a different one will work, and if it does, purchase a new card and save the headache of troubleshooting the Dell.
Good luck!
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LVL 6

Expert Comment

by:vojans
ID: 21750706
Is your DHCP client service enabled?
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LVL 1

Author Comment

by:dmgitna
ID: 21750760
Yes, DHCP is very much enabled and kicking out to the other computers and laptops without so much as an issue.  I have had a PCMCIA NIC in this laptop and that worked fine.  I was hoping that someone might have heard of this problem before, perhaps a driver issue somewhere along the line (even though I put new ones on) or some weird little intricacy with this particular card.  This is unlikely to be something obvious!  
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LVL 32

Expert Comment

by:Mark
ID: 21751231
More than likely its a problem in the TCP/IP stack in windows. Have you had any spyware issues lately?
Here is a guide to determine if this is the problem
http://support.microsoft.com/?kbid=811259

have you tried winsockfix?
http://www.home-network-help.com/winsockfix.html
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LVL 7

Expert Comment

by:ottobock
ID: 21751348
I dont know - if another PCMCIA nic worked fine - then I am guessing a problem with the Dell driver, or the hardware is just not working correctly (could only speculate). You could dig further into the network settings, or even search out a different (even older) version of the driver for the specific card > or save time and install a new one. :-)
Good luck!
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LVL 12

Expert Comment

by:asidu
ID: 21758083
You could try, delete  the card from the system and reinstal it.
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LVL 1

Accepted Solution

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dmgitna earned 0 total points
ID: 21868666
In the end I installed a wireless PCMCIA card which took DHCP no problem.  This somehow triggered the installed wired connection to work.  Don't know how or why!  I then uninstalled the PCMCIA card and the onboard wired card has continued to work ever since.  
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