Solved

MyAgtTry.exe hung on closing Windows...

Posted on 2008-06-10
6
8,073 Views
Last Modified: 2013-12-09
Hello,
Sometimes, when we're shutting down a workstation, we get the message from windows that windows can't close MyAgtTry.exe...

Then we can click on "End Now", but that`s not a good sulution... ;)

Does anyone know what`s the reason for this, and does McAfee has a fix for this??

Thanks!
0
Comment
Question by:andrewijnholds
  • 3
  • 2
6 Comments
 
LVL 6

Accepted Solution

by:
JapyDooge earned 500 total points
Comment Utility
To speed up force-closing programs at shutdown, open the Registry Editor (in Vista, press the Windows key, type regedit, and press Enter; in XP, click Start > Run, type regedit, and press Enter), and navigate in the left pane to HKEY_CURRENT_USER/Control Panel/desktop (or Desktop). Double-click WaitToKillAppTimeout in the right pane, and change the value data (measured in milliseconds) to 1000-if you're in a real hurry--or something larger, if you want to give your recalcitrant apps a little more time to call it quits. Click OK when you're done.

To reduce the wait before forcing hung applications to close, double-click HungAppTimeout in the right pane of the same key, and change the value data to 2000, or however many milliseconds you want to give the apps to unhang on their own. Of course, a better approach is to figure out why the app is hanging in the first place; I'll cover diagnosing hung applications in a future post: Stay tuned!

You may also want to change the value data of WaitToKillAppTimeout and HungAppTimeout in HKEY_USERS/.DEFAULT/Control Panel/Desktop key to apply the changes to all users on the system.

A program that won't shutdown is'nt a good sign trough, maybe you should contact the vendor (McAffee) to get a solution.
0
 
LVL 1

Author Comment

by:andrewijnholds
Comment Utility
Thanks!

On the McAfee Knowledgebade, I found an article about my problem:

https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=615629&sliceId=SAL_Public&dialogID=32218224&stateId=1032214361

So the problem is known by McAfee, but they doesnt solve it... ;)
0
 
LVL 1

Author Closing Comment

by:andrewijnholds
Comment Utility
Thanks!
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 1

Author Comment

by:andrewijnholds
Comment Utility
...in Vista, I don`t see the key WaitToKillAppTimeout or HungAppTimeout, but we have this error only with WinXP...
0
 
LVL 6

Expert Comment

by:JapyDooge
Comment Utility
Thank you :-) maybe it will work in Vista if you create this keys by hand, not sure about that but it does'nt damage the system.

Good luck!
0
 

Expert Comment

by:hmell
Comment Utility
As per McAfee, they are aware of the issue, and are working to resolve it in the next release.

https://kc.mcafee.com/corporate/index?page=content&id=KB52794&actp=search&searchid=1228253312244
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

These are on the increase and getting more common these days. Users who use the Google search engine may complain of having their search redirected to unwanted sites, regardless of what browser is used. This happens when the system is infected with…
The purpose of this Article is to provide information for a newly released variant of malware – with the assumption that many EE Members will have need of the information. According to “Computerworld”, well over one million web sites have been co…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now