Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

IE7 crashes when attempting to print from Hoovers.com

Posted on 2008-06-10
4
Medium Priority
?
711 Views
Last Modified: 2013-12-08
This is a very strange issue, as Hoovers.com does not appear to have any plugins associated with its pages.  When pressing the "Print This Page" button or just printing through IE (Ctrl+P), IE7 crashes and does not print.  It does not do it on other websites and only on the "company profile" pages at Hoovers.com.

I have tried resetting IE7 to defaults, adding the site to Trusted Sites and lowering security on said categories to minimal.  I have also tried uninstalling and reinstalling IE7.  IE6 does NOT crash under the same circumstances.  I have also tried opening IE7 in Safe Mode, to no avail.
0
Comment
Question by:wjb313
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 29

Assisted Solution

by:Michael Pfister
Michael Pfister earned 450 total points
ID: 21760439
Have you tried a different printer model/brand or just a different driver?
If you have installed try printing to MS XPS Document writer
0
 

Author Comment

by:wjb313
ID: 21760481
I have uninstalled and reinstalled the printer and tried other printers and the XPS Document writer as well as the Adobe one.

I don't believe it to be a printer issue.
0
 

Accepted Solution

by:
DrydenGroup earned 1050 total points
ID: 21760670
Also experienced this issue in XP (SP2)  Not sure what is going on.  Directed the user to Firefox until a solution is found.
0
 

Author Comment

by:wjb313
ID: 21760868
This is the solution we're going to have to go with, since this is such a minute issue to begin with.

I understand that this is a ridiculous issue to begin with but I appreciate your support and time in helping resolve it.
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question