Solved

IE7 crashes when attempting to print from Hoovers.com

Posted on 2008-06-10
4
705 Views
Last Modified: 2013-12-08
This is a very strange issue, as Hoovers.com does not appear to have any plugins associated with its pages.  When pressing the "Print This Page" button or just printing through IE (Ctrl+P), IE7 crashes and does not print.  It does not do it on other websites and only on the "company profile" pages at Hoovers.com.

I have tried resetting IE7 to defaults, adding the site to Trusted Sites and lowering security on said categories to minimal.  I have also tried uninstalling and reinstalling IE7.  IE6 does NOT crash under the same circumstances.  I have also tried opening IE7 in Safe Mode, to no avail.
0
Comment
Question by:wjb313
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 28

Assisted Solution

by:Michael Pfister
Michael Pfister earned 150 total points
ID: 21760439
Have you tried a different printer model/brand or just a different driver?
If you have installed try printing to MS XPS Document writer
0
 

Author Comment

by:wjb313
ID: 21760481
I have uninstalled and reinstalled the printer and tried other printers and the XPS Document writer as well as the Adobe one.

I don't believe it to be a printer issue.
0
 

Accepted Solution

by:
DrydenGroup earned 350 total points
ID: 21760670
Also experienced this issue in XP (SP2)  Not sure what is going on.  Directed the user to Firefox until a solution is found.
0
 

Author Comment

by:wjb313
ID: 21760868
This is the solution we're going to have to go with, since this is such a minute issue to begin with.

I understand that this is a ridiculous issue to begin with but I appreciate your support and time in helping resolve it.
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
Do you come here a lot? Are you lazy like me and don't want to go through the "trouble" of having to click your Dock's Safari icon and then having to click your Experts Exchange Favorites bookmark to get here? Well then this article is for you.
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question