IMAP error: "The requested mailbox is not available on this server" - Need assistance with configuration
Posted on 2008-06-10
I switched my DNS records yesterday to point from an old Exchange 2003 server to a new one and moved all the mailboxes to the new machine. If people outside of my office try to access mail.mydomain.com, it seems some of them haven't received the DNS update yet because they get the error:
Task 'Checking for new mail in subscribed folders on mail.mydomain.com.' reported error (0x800CCCD2) : 'Outlook is unable to download folder (null) from the IMAP e-mail server for account mail.mydomain.com. Error: The server responded: 'REFERRAL imap://exchangeuser;AUTHemail@example.com/*] The requested mailbox is not available on this server.'. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Server1 is my old server which doesn't store any mailboxes anymore. Server1 is my new server. I have Server1 and Server2 as bridgeheads in the SMTP connector. How can I configure the system so that if anyone access Server1 they will still be able to check their mailbox even though it physically exists on Server2 now?