Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 282
  • Last Modified:

Single user suddenly cannot receive internal or external email.

SBS 2003 running Exchange 2003.  All users worked correctly as of 4 days ago.  One user reported yesterday that he had not received any email all day.  Confirmed that he could send internally and externally but could not receive either.

I sent a test email from a web email account and received an error referring to a size quota.  I increased his quota (though he was not using much space at all).  Problem persists.

I compared his account to that of a known working account and found them to be identical.
0
ClayCutts
Asked:
ClayCutts
1 Solution
 
robrandonCommented:
What is the exact message that you received back and what setting did you change as a result?

I've seen send/receive limit changes take as long as 2 hours to take effect.
0
 
Jk387Commented:
You could always save any important e-mails and recreate his e-mail adress, although obviously not ideal it may be a quick fix if the user does not have a big inbox.
0
 
ClayCuttsAuthor Commented:
This is fixed.  I re-typed the user's password in the POP3 Connector Manager.  Don't know why that fixed it but it's working now and I get to keep my job.  :)
0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now