Single user suddenly cannot receive internal or external email.

SBS 2003 running Exchange 2003.  All users worked correctly as of 4 days ago.  One user reported yesterday that he had not received any email all day.  Confirmed that he could send internally and externally but could not receive either.

I sent a test email from a web email account and received an error referring to a size quota.  I increased his quota (though he was not using much space at all).  Problem persists.

I compared his account to that of a known working account and found them to be identical.
ClayCuttsAsked:
Who is Participating?
 
Computer101Connect With a Mentor Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0
 
robrandonCommented:
What is the exact message that you received back and what setting did you change as a result?

I've seen send/receive limit changes take as long as 2 hours to take effect.
0
 
Jk387Commented:
You could always save any important e-mails and recreate his e-mail adress, although obviously not ideal it may be a quick fix if the user does not have a big inbox.
0
 
ClayCuttsAuthor Commented:
This is fixed.  I re-typed the user's password in the POP3 Connector Manager.  Don't know why that fixed it but it's working now and I get to keep my job.  :)
0
All Courses

From novice to tech pro — start learning today.