Solved

Attachement Server Not Found

Posted on 2008-06-10
3
876 Views
Last Modified: 2008-07-02
We recently upgraded to 4.1.3 from 4.1.2, and after this happened users stopped being able to access email attachments from their Blackberry's, getting the "Attachment server not found" error, and the red x. The attachment server is installed on the same server as BES, and it is configured to local host. All ports are default, and the attachment and dispatcher service are running.
0
Comment
Question by:jrmlong
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 21754972
1) have you checked the 3 event logs as well as the multiple BES logs ?


ANything relevant on the RIM suppport site ?

If not, call for support !

   
I hope this helps !
0
 
LVL 2

Author Comment

by:jrmlong
ID: 21755023
I've checked all three event logs, there is nothing in there, and I've run over everything in their knowledgebase article here:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03702&sliceId=SAL_Public&dialogID=142536399&stateId=1%200%20142528368

And still have the problem. Support may be the issue, but I'm hoping to avoid the cost if possible, I'm hoping someone else has had this problem and knows the fix.
0
 
LVL 2

Accepted Solution

by:
jrmlong earned 0 total points
ID: 21796838
Ended up running the update again, no setting changes, no change, ran it a third time no change, problem fixed...not sure what the deal was.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The 21st century solution to antiquated pagers.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question