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1) have you checked the 3 event logs as well as the multiple BES logs ?<br />
<br />
<br />
ANything relevant on the RIM suppport site ?<br />
<br />
If not, call for support !<br />
<br />
&nbsp; &nbsp; <br />
I hope this helps !
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1) have you checked the 3 event logs as well as the multiple BES logs ?


ANything relevant on the RIM suppport site ?

If not, call for support !

   
I hope this helps !

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I've checked all three event logs, there is nothing in there, and I've run over everything in their knowledgebase article here:<br />
<br />
<a href="http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03702&sliceId=SAL_Public&dialogID=142536399&stateId=1%200%20142528368" rel="ugc">http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03702&sliceId=SAL_Public&dialogID=142536399&stateId=1%200%20142528368</a><br />
<br />
And still have the problem. Support may be the issue, but I'm hoping to avoid the cost if possible, I'm hoping someone else has had this problem and knows the fix.
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I've checked all three event logs, there is nothing in there, and I've run over everything in their knowledgebase article here:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03702&sliceId=SAL_Public&dialogID=142536399&stateId=1%200%20142528368 [http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03702&sliceId=SAL_Public&dialogID=142536399&stateId=1%200%20142528368]

And still have the problem. Support may be the issue, but I'm hoping to avoid the cost if possible, I'm hoping someone else has had this problem and knows the fix.

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We recently upgraded to 4.1.3 from 4.1.2, and after this happened users stopped being able to access email attachments from their Blackberry's, getting the &quot;Attachment server not found&quot; error, and the red x. The attachment server is installed on the same server as BES, and it is configured to local host. All ports are default, and the attachment and dispatcher service are running.
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We recently upgraded to 4.1.3 from 4.1.2, and after this happened users stopped being able to access email attachments from their Blackberry's, getting the "Attachment server not found" error, and the red x. The attachment server is installed on the same server as BES, and it is configured to local host. All ports are default, and the attachment and dispatcher service are running.

Attachement Server Not Found

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

A smartphone or smart phone is a mobile phone with an advanced mobile operating system that combines features of a personal computer operating system with other features useful for mobile or handheld use. They typically combine the features of a cell phone with those of other popular mobile devices, such as personal digital assistant (PDA), media player and GPS navigation unit. Most smartphones can access the Internet, have a touchscreen user interface, can run third-party apps, music players and are camera phones. Most Smartphones produced from 2012 onwards also have high-speed mobile broadband 4G LTE internet, motion sensors, and mobile payment mechanisms.