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Errors when moving mailboxes from Exchange 2003 to 2007

Posted on 2008-06-10
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Last Modified: 2008-06-24
When I move mailboxes to my Exchange 2007 from 2003, I get a list of errors to my Event Viewer of Event ID 1022.  I have to then move them back because i dont want there to be any issues:

Logon Failure on database "First Storage Group\Mailbox Database" - Windows account NT AUTHORITY\SYSTEM; mailbox /o=pcma.org/ou=pdc/cn=Recipients/cn=techsupport.
Error: 1144
Client Machine: SATURN2
Client Process: Microsoft.Exchange.Search.ExSearch.exe
Client ProcessId: 0
Client ApplicationId: Client=CI

Any suggestions to why this is happening?  Would this also have anything to do with why the address books are coming back with sync errors in their Outlook clients?  This is what I get for that:

Status: offline   I am getting the following error message from Outlook 2007 when performing a send/receive.
15:02:18 Microsoft Exchange offline address book
15:02:18  Not downloading Offline address book files.  A server (URL) could not be located.
15:02:18  0X8004010F  
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Question by:jwilliams7
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17 Comments
 
LVL 16

Expert Comment

by:LegendZM
ID: 21754025
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Author Comment

by:jwilliams7
ID: 21754050
I am also getting this at the client side, just an FYI:

14:07:24 Synchronizer Version 12.0.6300
14:07:24 Synchronizing Mailbox 'Daris Frencha'
14:07:24 Synchronizing Hierarchy
14:07:24 1 folder(s) updated in online store
14:07:25 Synchronizing local changes in folder 'Inbox'
14:07:25 Uploading to server 'Saturn2.hq.pcma.org'
14:07:25 1 item(s) moved to online folder 'J'
14:07:25 Downloading from server 'Saturn2.hq.pcma.org'
14:07:26 Synchronizing server changes in folder 'Deleted Items'
14:07:26 Downloading from server 'Saturn2.hq.pcma.org'
14:07:26 Synchronizing local changes in folder 'Junk E-mail'
14:07:27 Uploading to server 'Saturn2.hq.pcma.org'
14:07:27 1 item(s) updated in online folder
14:07:27 Downloading from server 'Saturn2.hq.pcma.org'
14:07:27 Done
14:07:27 Microsoft Exchange offline address book
14:07:27 Not downloading Offline address book files.  A server (URL) could not be located.
14:07:27 0X8004010F
0
 

Author Comment

by:jwilliams7
ID: 21754156
Well, goijng through it seemed a bit confusing, could you perhaps break it down for me, I know it mentions the RUS.  I do have 2 DC in my network and the PDC should be listed as my GC.  It just seems it was all over the place and i really didnt know how to follow it, thanks?.
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Author Comment

by:jwilliams7
ID: 21754336
Is the RUS something I have to look up on my Exchange 2007 server or is it only viewed through ESM on the 03 server?  Also, I noticed when i did check the RUS on my Exchange 2003 server, it was pointing to that exchange server itself which im sure its suppose to.  Now that I am moving over to a new server, do i need to change it to point to my new one or do i need to create new RUS's for my new exchange?  Im just not sure how to do the process involving my Exchange 2007 server, thats all.
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LVL 16

Expert Comment

by:LegendZM
ID: 21754523
Rus is something you can only view through ESM on the 03 server. I believe some parts of RUS were removed on 2007.

Here is how to change the DC in your RUS properties http://www.msexchange.org/tutorials/MF017.html

You want it to be able to authenticate and check the GC aswell.

Log into the actual exchange box, and use ESM on that, don't use ESM from a differnet management box.
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Author Comment

by:jwilliams7
ID: 21754564
Well, under both RUS components, it lists my Exchange 2003 server.  Would I need to just change that part to go to my new exchange or do i need to recreate 2 new RUS components to go to my new exchange server.  The RUS already have the correct DC pointing which is also my GC server listed.
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LVL 16

Expert Comment

by:LegendZM
ID: 21754601
Is one of the mailboxes you're trying to move locked / disabled?
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Author Comment

by:jwilliams7
ID: 21754619
no, the user account is fine to the mailbox i just moved.
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Accepted Solution

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LegendZM earned 160 total points
ID: 21754621
Also, try using power shell
Use the move-mailbox cmdlet with the -GlobalCatalog parameter and use the GC in the site of the new Exchange 2007 server. This way, you will be able to access the mailbox almost imidiately after the move.

more info: http://technet.microsoft.com/en-us/library/aa997961(EXCHG.80).aspx
 
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Author Comment

by:jwilliams7
ID: 21754633
ok, so you want me to try and move another mailbox using that command line to the shell?  i was making the move happen in the management console.
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LVL 16

Expert Comment

by:LegendZM
ID: 21754686
Yeah, try using the power shell and paste any errors if there are any.
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Author Comment

by:jwilliams7
ID: 21754737
Well, i know i have to write something like this to move another box:

Move-Mailbox pcma\Vicky -Universe.hq.pcma.org -Saturn2 "First Storage Group\Mailbox Database"

But how do i write it with the -GlobalCatalog parameter?  I tried doing it but i am writing the paramter wrong.
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LVL 16

Expert Comment

by:LegendZM
ID: 21754928
Move-Mailbox pcma\Vicky -Universe.hq.pcma.org -Saturn2 "First Storage Group\Mailbox Database" -GlobalCatalog <Fqdn>
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Author Comment

by:jwilliams7
ID: 21755770
this is the error i get after moving another mailbox, this is from the event viewer:

Logon Failure on database "First Storage Group\Mailbox Database" - Windows account NT AUTHORITY\SYSTEM; mailbox /O=pcma.org/OU=pdc/cn=Recipients/cn=DCouch.
Error: 1144
Client Machine: SATURN2
Client Process: MSExchangeMailboxAssistants.exe
Client ProcessId: 0
Client ApplicationId: Client=MSExchangeMailboxAssistants;Action=EventDispatcher
0
 

Author Comment

by:jwilliams7
ID: 21760344
Ok, i believe i know what the issue was which seemed to have resolved itself.  When i was moving over mailboxes from my 03 to 07, i was doing it while the user was logged on instead of offline.  I just then moved a good majority of the mailboxes in the evening after everyone had left and it came up with no errors to my event viewer.  I do notice one thing though and hope you can help me with this.  After i move the user to 07, i notice that when they open their outlook, including myself, i see that they have quite of bit of sync error logs appearing showing something like these:

9:17:55 Synchronizer Version 12.0.6300
9:17:55 Synchronizing Mailbox 'Jason Williams'
9:17:55 Done
9:17:57 Microsoft Exchange offline address book
9:17:57 Not downloading Offline address book files.  A server (URL) could not be located.
9:17:57 0X8004010F

or this

16:50:07 Synchronizer Version 12.0.6300
16:50:07 Synchronizing Mailbox 'Rosa Morales'
16:50:07 Synchronizing server changes in folder 'Drafts'
16:50:07 Downloading from server 'SATURN.hq.pcma.org'
16:50:07 The following message had an error and synchronization of it was skipped (0x80004005):
16:50:07 "Scanned document from RMorales (RMorales)"
16:50:07 Done

Any suggestions to what this is, im assuming its a Global Address error to AD?
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Expert Comment

by:LegendZM
ID: 21761976
Do you not have an Offline address book setup/configured?

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Author Comment

by:jwilliams7
ID: 21762133
locally to the clients, apparently i do when i check there send/recieve settings to their outlook at the client but when i uncheck it, for some users the errors go away and for others , like one specifically, the error still comes back after i have unchecked to download the address book when offline.
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