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Exchange Restore to Recovery Storage Store

Posted on 2008-06-10
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Last Modified: 2008-12-03
Trying a Brighstor Restore of a Exchange database to a Recovery Storage Store

Performing restore as of CA document 386271

Restore starts both fails directly with error:
E8603              2008-06-09 16:44:50    6529     4        Failed to write to database. (DBNAME=First Storage Group\F:\Exchsrvr\Mdbdata\priv1.edb, EC=CONSSK3MAIL:Backup Agent Error -- (1) "Exceeded Maximum Memory Per Connection".)

Found no information or solution from CA or Microsoft of the "Exceeded Maximum Memory Per Connection" error
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Question by:janostlund
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Expert Comment

by:Compaq_Engineer
ID: 21754007
From the error message it looks as if it is trying to recover the DB to the main email store not the recovery store?
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Author Comment

by:janostlund
ID: 21754570
Yes, but the backup software doesn't see the recory store. The restore to the recovery storage group is all handled by Exchange automatically. If the RSG exists the restore is redirected by Exchange instead of the main storage
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Expert Comment

by:Compaq_Engineer
ID: 21757194
Just another thought, is the recovery storage group mounted and available to be overwritten?
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Author Comment

by:janostlund
ID: 21757740
Yes, it's set to "can be overwritten", but it's not mounted. In MS instructions it says "leave it unmounted" when it's created. Can that be the case that it should be mounted when performing the restore ?
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Author Comment

by:janostlund
ID: 21810586
Haven't found any solution yet, and are still testing/cjecking with both CA and MS
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Accepted Solution

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janostlund earned 0 total points
ID: 22101598
Hi
Further testing with CA made us revert back from ArcServec SP4 to SP3 at the Exchange server.
Then the requeted operation (restore of exchange database) worked. CA has now supplied me with a SP4 patch which has to be verifed.

The issue is solved and can be closed,


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Expert Comment

by:LPC-IT
ID: 23087182
Hi, I'm experiencing the exact same problem and don't see an update on CA's site. Before I downgrade to SP3 from SP4 (SP4 resolved other issues, so I'd rather not downgrade if I don't have to) I wanted to see if you got the patch for SP4 and test it and if so, can you tell me which patch it is ?



Thanks !
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Author Comment

by:janostlund
ID: 23087539
Hi
I got a fix called Fix T59E029. Don't know if it's official or if it was a special for us.

I adwise you to contact CA (if you have a service agreement) and ask for the fix.
If you would like to refer to my support case  with CA, it was case no. 17191901

Good luck

Regards Jan
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Expert Comment

by:LPC-IT
ID: 23091046
Jan, THANK YOU VERY MUCH !

I called CA & opened a ticket with them. I referenced your ticket # and patch & they had me jump through a bunch of hoops (re-run the job 10 times, email them a gazillion logs etc etc) for a couple hours & then finally emailed me the patch after escalating it. I installed the patch and was able to restore a DB to the SRG.

Thanks very much !

LPC-IT
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Author Comment

by:janostlund
ID: 23093469
Hi

Nice to hear that the problem was solved for you.
Glad that someone else was helped by this issue.

PS. Pitty thou that CA patch SP4 caused this problem.
We spent many our in this before we found the problem.

Regards Jan
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