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Resolving names in email stalls computer for up to 30 secs.

Using OL 2003 without Exchange on WXP machine
When entering names in email. OL stalls for up to 30 secs while resolving names. i have renamed the *.nk2 file and run scanpst

I have network connections to a mobile device and a VPN (Hamachi) which I suspect may be contributing.

Any ideas?

raptorjb007

It sounds like outlook is browsing the GAL on the server with each lookup. I would recommend enabling outlook cached mode if not already enabled. With cached mode, outlook will check the offline address book and eliminate looking through the GAL over the VPN connection.

lake59

ASKER

There is no GAL on the server. This is a stand alone outlook using a pst. No exchange

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raptorjb007

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lake59

ASKER

local pst that is ~ 1GB
I did do the Outcmd.dat yesterday
will try the other two tomorrow.
Thanks. i'll let u know whether it works.

raptorjb007

Any luck?

lake59

ASKER

Yes! It looks like one of the last two files you listed could have done the trick. What do these files do?

raptorjb007

The Extend.dat file is a binary file that caches registry entries for third-party product extensions.
-source (http://support.microsoft.com/kb/820671)

Frmcache.dat is a the outlook Forms cache file.
-Source (http://support.microsoft.com/kb/232303/EN-US/)