Solved

Resolving names in email stalls computer for up to 30 secs.

Posted on 2008-06-10
7
172 Views
Last Modified: 2010-04-08
Using OL 2003 without Exchange on WXP machine
When entering names in email.  OL stalls for up to 30 secs while resolving names.  i have renamed the *.nk2 file and run scanpst

I have network connections to a mobile device and a VPN (Hamachi) which I suspect may be contributing.

Any ideas?
0
Comment
Question by:lake59
  • 4
  • 3
7 Comments
 
LVL 6

Expert Comment

by:raptorjb007
ID: 21755570
It sounds like outlook is browsing the GAL on the server with each lookup. I would recommend enabling outlook cached mode if not already enabled. With cached mode, outlook will check the offline address book and eliminate looking through the GAL over the VPN connection.
0
 
LVL 2

Author Comment

by:lake59
ID: 21755731
There is no GAL on the server.  This is a stand alone outlook using a pst.  No exchange
0
 
LVL 6

Accepted Solution

by:
raptorjb007 earned 500 total points
ID: 21755793
My fault, I didn't read the question thoroughly enough.

How large is the PST file?

Regarding the VPN, is the PST accessed across the VPN or stored locally on the PC?

You may want to try to deleted the following files, these can also become corrupt or grow rather large and cause performance issues. Restart outlook after removing these files.

c:\Documents and Settings\user\Application Data\Microsoft\Outlook\Outcmd.dat
 c:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Extend.dat
 c:\Documents and Settings\user\Local Settings\Application Data\Microsoft\FORMS\Frmcache.dat
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 2

Author Comment

by:lake59
ID: 21756163
local pst that is ~ 1GB
I did do the Outcmd.dat yesterday
will try the other two tomorrow.
Thanks.  i'll let u know whether it works.
0
 
LVL 6

Expert Comment

by:raptorjb007
ID: 21774572
Any luck?
0
 
LVL 2

Author Comment

by:lake59
ID: 21775165
Yes!  It looks like one of the last two files you listed could have done the trick.  What do these files do?
0
 
LVL 6

Expert Comment

by:raptorjb007
ID: 21778626
The Extend.dat file is a binary file that caches registry entries for third-party product extensions.
-source (http://support.microsoft.com/kb/820671)

Frmcache.dat is a the outlook Forms cache file.
-Source (http://support.microsoft.com/kb/232303/EN-US/)
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
Find out what you should include to make the best professional email signature for your organization.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now