Outlook shutsdown upon opening emails
Ok, Here's the jist of the problem that has been going on for some time.
I have a PC sharing BCM and another one accessing that share. On the PC that accesses the share there is an issue with Outlook repeatedly shutting down upon opening certain emails. I have removed BCM to try and isolate the issue and the problem does not continue when I remove the BCM database in the mail properties in the control panel.
Only certain emails cause the issue and it is usually emails that have been replied to several times between users.
Ran an integrity, check on the exchange database as well as a pst check on the individual PC. Both efforts yielded nothing.
All updates have been installed. Any ideas?
I have a PC sharing BCM and another one accessing that share. On the PC that accesses the share there is an issue with Outlook repeatedly shutting down upon opening certain emails. I have removed BCM to try and isolate the issue and the problem does not continue when I remove the BCM database in the mail properties in the control panel.
Only certain emails cause the issue and it is usually emails that have been replied to several times between users.
Ran an integrity, check on the exchange database as well as a pst check on the individual PC. Both efforts yielded nothing.
All updates have been installed. Any ideas?
Something else to consider:
Outlook is crashing
Disable add-ins. If you have Adobe Acrobat 6 installed, disable it's add-in first. SnagIt's addin will also crash Outlook. If Outlook crashes when you attempt to disable the addins, you'll need to edit the registry. Browse to HKEY_LOCAL_MACHINE\SOFTWAR
From: http://www.slipstick.com/outlook/ol2007/known_issues.htm
Outlook is crashing
Disable add-ins. If you have Adobe Acrobat 6 installed, disable it's add-in first. SnagIt's addin will also crash Outlook. If Outlook crashes when you attempt to disable the addins, you'll need to edit the registry. Browse to HKEY_LOCAL_MACHINE\SOFTWAR
From: http://www.slipstick.com/outlook/ol2007/known_issues.htm
ASKER
The addin that is causing the problem is BCM, everything works fine with out it.
And is SP1 installed or not?
ASKER CERTIFIED SOLUTION
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