Link to home
Start Free TrialLog in
Avatar of ppuleo
ppuleoFlag for United States of America

asked on

Vista not creating PTR record in Server 2003 domain

Hi everyone,

I've recently added some Vista Business PC's to my domain to test out.  I noticed today that the Vista PCs are not registering a PTR record in the Reverse Lookup Zone.  To verify this problem is specific to the Vista PCs, I deleted the PTR record for one of the XP machines then ran ipconfig /registerdns.  The record was re-created.

Has anyone else run into this issue?  
Avatar of Michael Pfister
Michael Pfister
Flag of Germany image

I couldn't believe your post until I checked it myself .. you're right.
After looking at a client I have a theory: IPv6
By default, IPv6 is enabled. DNS tries to register a RR with an IPv6 address and fails, therefore does not try to register a RR for IPv4.

This is what I get on the client after ipconfig /registerdns

The system failed to register pointer (PTR) resource records (RRs) for network adapter
with settings:

   Adapter Name : {445C639F-0F50-4D1A-9C0D-6ED22A90220A}
   Host Name : BTV0C004
   Adapter-specific Domain Suffix : domain.com
   DNS server list :
           192.168.10.10, 192.168.10.11
   Sent update to server : <?>
   IP Address : 2002:ac6c:a28d::ac6c:a28d

 The cause was DNS server failure. This may because the reverse lookup zone is busy or missing on the DNS server that your computer needs to update. In most cases, this is a minor problem because it does not affect normal (forward) name resolution.

 If reverse (address-to-name) resolution is required for your computer, you can manually retry DNS registration of the network adapter and its settings by typing  "ipconfig /registerdns" at the command prompt. If problems still  persist, contact your DNS server or network systems administrator.  For specific error code information, see the record data below.


Avatar of ppuleo

ASKER

mpfister:

Yes, that was my guess as well.  I'll try uninstalling the IPv6 protocol suite from one of my Vista boxes and see if that makes a difference.  I'll let you know if it works after that.
ASKER CERTIFIED SOLUTION
Avatar of Michael Pfister
Michael Pfister
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ppuleo

ASKER

Interesting, I'll give that the work around a try first.  I'm betting your assumption is correct and it's IPv6 that is causing the issue.  I'll let you know the results in a few minutes.
Adding IPv6 reverse lookup zone does NOT help. Event 11157 on Vista client is gone, but no entry for IPv4 reverse lookup.
Avatar of ppuleo

ASKER

I tried disabling IPv6 as well as making the registry entry they suggested, the PTR record is still not being created.  Perhaps we've found a new bug mpfister!  =)
I just got a reverse pointer entry in DNS a short time after a reboot (was busy with something different so didn't really measure the time).
So the bug seems to be the reverse pointer not being created when doing ipconfig /registerdns
Avatar of ppuleo

ASKER

Did you get the update after creating the IPv6 zone or by disabling IPv6 creating the registry entry fix?

Thanks for all your help on this!
I created the IPv6 reverse lookup zone in DNS, issued an ipconfig /registerdns on the client but had no success creating the reverse IPv4 pointer.
After that I rebooted the same client and suddenly got a reverse IPv4 pointer
I did not disable IPv6
Avatar of ppuleo

ASKER

Seems like the workable solution to what Microsoft has setup so far.
Avatar of ppuleo

ASKER

mpfister:

Since my IPv6 knowledge is pretty minimal, I was hoping you could help me when creating the IPv6 reverse lookup zone.  The IPv6 address on one of the Vista machines is fe80::782e:238e:10a9:7857%8.  I've had some difficulty locating an article to explain the "%" character and the usage with shorthand IPv6 addresses.

I would guess this IP would be  fe80:0000:782e:238e:10a9:7857:0000:0000.  How would I go about getting the IPv6 reverse lookup zone info out of that and could you explain your method.  

I'll gladly create another post if you'd prefer to answer this for some additional points.

Thanks!
I assume your reverse IPv6 domain zone would be

7.5.8.7.9.a.0.1.e.8.3.2.e.2.8.7.0.0.0.0.0.8.e.f.ip6.arpa

Hope it works.