Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Vista x64 on Intel references amd64 architecture, some installers hang

Posted on 2008-06-10
10
1,770 Views
Last Modified: 2013-11-29
What led me to notice that my computer seems to think that it's amd64 was an installer hang that referenced amd64.  

My first question, is it normal for Vista x64 on an Intel Core 2 Duo to say that it's amd64?
(For instance, when I look in C:\Windows\winsxs\ I see a large number of folders leading off with amd64_...)

Second, this is the installer error that led me to the problem:

Log Name:      Application
Source:        MsiInstaller
Date:          6/10/2008 6:54:59 PM
Event ID:      11935
Task Category: None
Level:         Error
Keywords:      Classic
Description:
Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}


I haven't found much in the MS KB nor anywhere else I've looked.  Other people are having similar issues, but I haven't found any tried and true suggestions that have worked for me.

Any input is appreciated.
0
Comment
Question by:callit
  • 5
  • 3
10 Comments
 
LVL 3

Expert Comment

by:andyms56
ID: 21755925
hi m8 can you open device manager and see what you cpu is listed as all so the C:\Windows\winsxs
folder is the new i386 folder in vista thats wher it holds all the instalation files even if thay are not neaded and a lot of software dll files are put ther as well
0
 
LVL 1

Author Comment

by:callit
ID: 21756140
To verify, my processor is listed as Intel Core 2 Duo in device manager.  The redistributable however does still reference amd64 in the error though.  I'm not sure if that's related to what's causing the error now though.

I wasn't aware that winsxs is the new i386 folder though, so thanks for that info.
0
 
LVL 3

Accepted Solution

by:
andyms56 earned 250 total points
ID: 21758115
hi m8 have a close read of this it may help the last page is very interesting and may be the answer
http://www.vistax64.com/vista-general/83464-problem-installing-microsoft-visual-c-2005-a-3.html
andy
0
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 1

Author Comment

by:callit
ID: 21762645
Wow.  I was really hoping to avoid a total system rebuild, but if it has to be done to make my system work as expected, I may have no other choice.  I'm gonna wait a bit and see if anyone else comes through with a suggestion.  If not, I'll have to give that a shot.
0
 
LVL 1

Author Comment

by:callit
ID: 21815566
I'm in the process of getting some faulty RAM replaced.  It should be here shortly.  I'll report back with my findings.  I still have a feeling a system rebuild going to be needed.
0
 
LVL 3

Expert Comment

by:andyms56
ID: 21815765
ok m8 let me now how you get on the ram may be the fulit all so when you next run the setup right click it and select run as admin
andy
0
 
LVL 1

Author Comment

by:callit
ID: 21819546
I've tried running it as admin too, same problems.  RAM is on its way.
0
 
LVL 1

Author Comment

by:callit
ID: 21878286
RAM arrived this week.  Will post more once I've had a chance to try windows reinstallation
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question