Solved

Vista x64 on Intel references amd64 architecture, some installers hang

Posted on 2008-06-10
10
1,766 Views
Last Modified: 2013-11-29
What led me to notice that my computer seems to think that it's amd64 was an installer hang that referenced amd64.  

My first question, is it normal for Vista x64 on an Intel Core 2 Duo to say that it's amd64?
(For instance, when I look in C:\Windows\winsxs\ I see a large number of folders leading off with amd64_...)

Second, this is the installer error that led me to the problem:

Log Name:      Application
Source:        MsiInstaller
Date:          6/10/2008 6:54:59 PM
Event ID:      11935
Task Category: None
Level:         Error
Keywords:      Classic
Description:
Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}


I haven't found much in the MS KB nor anywhere else I've looked.  Other people are having similar issues, but I haven't found any tried and true suggestions that have worked for me.

Any input is appreciated.
0
Comment
Question by:callit
  • 5
  • 3
10 Comments
 
LVL 3

Expert Comment

by:andyms56
Comment Utility
hi m8 can you open device manager and see what you cpu is listed as all so the C:\Windows\winsxs
folder is the new i386 folder in vista thats wher it holds all the instalation files even if thay are not neaded and a lot of software dll files are put ther as well
0
 
LVL 1

Author Comment

by:callit
Comment Utility
To verify, my processor is listed as Intel Core 2 Duo in device manager.  The redistributable however does still reference amd64 in the error though.  I'm not sure if that's related to what's causing the error now though.

I wasn't aware that winsxs is the new i386 folder though, so thanks for that info.
0
 
LVL 3

Accepted Solution

by:
andyms56 earned 250 total points
Comment Utility
hi m8 have a close read of this it may help the last page is very interesting and may be the answer
http://www.vistax64.com/vista-general/83464-problem-installing-microsoft-visual-c-2005-a-3.html
andy
0
 
LVL 1

Author Comment

by:callit
Comment Utility
Wow.  I was really hoping to avoid a total system rebuild, but if it has to be done to make my system work as expected, I may have no other choice.  I'm gonna wait a bit and see if anyone else comes through with a suggestion.  If not, I'll have to give that a shot.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 1

Author Comment

by:callit
Comment Utility
I'm in the process of getting some faulty RAM replaced.  It should be here shortly.  I'll report back with my findings.  I still have a feeling a system rebuild going to be needed.
0
 
LVL 3

Expert Comment

by:andyms56
Comment Utility
ok m8 let me now how you get on the ram may be the fulit all so when you next run the setup right click it and select run as admin
andy
0
 
LVL 1

Author Comment

by:callit
Comment Utility
I've tried running it as admin too, same problems.  RAM is on its way.
0
 
LVL 1

Author Comment

by:callit
Comment Utility
RAM arrived this week.  Will post more once I've had a chance to try windows reinstallation
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup". After a while, you have entered a loop for Auto repair which does not fix anything and you will be in a  panic as all your work w…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now