?
Solved

Folder doesn't show unread messages even though subfolder has unread messages

Posted on 2008-06-10
4
Medium Priority
?
3,301 Views
Last Modified: 2011-10-19
I have a folder in my Inbox for Receipts.

One of the sub-folders has an unread message --> Life Checks (1)

But when I collapse it to just Receipts, it doesn't show one unread message - seems like it does this in some of my other sub-folders, although there's more than one case where it works as expected and more than one case where it doesn't work.

What's the expected result?
Outlook-folders.doc
0
Comment
Question by:Alaska Cowboy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 18

Expert Comment

by:kjanicke
ID: 21760495
Check the view on the life checks folder and see if it is set to only display read items.  You could also use the find to look for unread messages to show where it is located and which message it is.
0
 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 21761174
the life checks folder is set to display both read and unread - did you look at the attachment?


0
 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 21793402
I see what's happening now but for some reason didn't recognize it.

What I want to happen is that un-read messages in a folder "roll-up" to the parent sub-folder. That way if everything is collapsed, you can just look at the top-level folder and see "oh-I have 10 unread messages". Then you open the sub-folder and see sub-folder A has 4 un-read messages and sub-folder B has 6 un-read messages, like this

Collapsed state

[+] Receipts (10)

Expanded State

[-] Receipts (10)
     - Amazon (6)
     - Best Buy
     - PrintPal (4)

By having something like this, I could have unlimited sub-folders and collapse to a pretty high level. Then the messages go to their appropriate folder but all I have to do is look at the top level folder to know that a message comes in.

This is a simple roll-up function such as in Microsoft Project

This is also my only hope of getting organized - my paper filing system looks like the local landfill . . .


0
 
LVL 1

Accepted Solution

by:
Alaska Cowboy earned 0 total points
ID: 21838132
Ok, I figured out how best to do it.

I have about 20 subfolders underneath "Inbox", each with a serious of cascading subfolders.

I would set up my rules to go to the specific folder, even if it was 10 levels down. But that caused my dilemma, that is,  un-read message counts don't "roll-up" to the parent levels.

So, I've come up with this:

- Set rules for my messages to come into 1 of my 20 top-level sub-folders underneath "Inbox".
- This provides a visual of the count of un-read messages in each of the 20 top-level sub-folders
- By providing this visual, I can (obviously) see where the messages are, so when I choose to, I read them
- Then, after reading, I'll file them in the appropriate (deep) sub-folder.

This is how I keep up with e-mail and organize it.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question