I've tried researching this problems and haven't found a solution that quite fits this situation.
A remote user has an HP dv6875se laptop running stock Vista Ultimate (I use Driver magician to capture all the OEM drivers, reinstall Vista Ultimate, then reinstall drivers).
The machine has serveral network printers installed. Monday, the user complained that she didn't have any printers installed. I checked the spooler service and found it stopped. After restarting the spooler, it stops shortly after it's restarted.
I found the following in the event logs that I think might be related. Any insights that might correct this problem would be appreciated.
If there's any specific related information is need, please let me know.
Log Name: Application
Source: Application Error
Date: 6/10/2008 12:14:47 PM
Event ID: 1000
Task Category: (100)
Faulting application spoolsv.exe, version 6.0.6001.18000, time stamp 0x4791956c, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0x200, application start time 0x01c8cb2e1ad5ab80.
<Provider Name="Application Error" />