I'm trying to change a user's email address under Windows SBS 2003. Their admin person left and they now want (name) to be "info". OK, I go to Active Directory, rename, change to info, then under general tab change email to info, then click on E-mail Addresses; enter the new SMTP address os info and set is as primary.
Sounds good. Except, when I then go back in to properties it still shows (name) as the email address under General and it is again the primary address under E-Mail Addresses.
Second funny thing on this machine: I created a new user of Tech under AD. User created fine, but cannot see the new address/mailbox when looking under MS Exchange System Manager and right clicking on the POP3 connector to view members.
Huh? What does it all mean? How do I change the user name and make it stick, whilst still retaining all MS Outlook data.
Thanx for any suggestions,