Messages on Blackberry show unread after being opened and read in Outlook 2003
Posted on 2008-06-10
I have a client whose Blackberry 8830 shows all messages as unread (closed envelope) even though the messages have been read in outlook. All reconciling seems fine. He gets new email, calendar updates, etc. He has a BES account and i have tried resending the IT policy, service book, took out the battery and even re-initializing. No luck. All I need is for those messages to reflect as read on the Blackberry. What am I missing!?