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Exchange Server (2003, also domain controller) shut down unexpectedly

Posted on 2008-06-10
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Last Modified: 2011-10-19
First the store.exe is faulting then the all server is restart

Here is some log events:

FaEvent Type:      Error
Event Source:      Microsoft Exchange Server
Event Category:      None
Event ID:      1000
Date:            6/11/2008
Time:            7:42:36 AM
User:            N/A
Computer:      DAVIDOFF2
Description:
Faulting application store.exe, version 6.5.7650.28, stamp 43dfe228, faulting module msvcrt.dll, version 7.0.3790.3959, stamp 45d70b06, debug? 0, fault address 0x00038bab.

================================================================================================================================================================================================

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7011
Date:            6/11/2008
Time:            7:44:41 AM
User:            N/A
Computer:      DAVIDOFF2
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the MSExchangeIS service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
================================================================================================================================================================================================
Event Type:      Error
Event Source:      EventLog
Event Category:      None
Event ID:      6008
Date:            6/11/2008
Time:            7:47:43 AM
User:            N/A
Computer:      DAVIDOFF2
Description:
The previous system shutdown at 07:43:08 on 11/06/2008 was unexpected.
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Question by:3986
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6 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 21757386
You might want to upgrade your exchange to SP2.
But firstly check its integrity with the ISUTIL and ESSUTIL appls.


0
 
LVL 3

Author Comment

by:3986
ID: 21757416
SP2? It is exchange 2003 v6.5 WITH service pack 2.
0
 
LVL 23

Expert Comment

by:debuggerau
ID: 21757453
hmm, my file version for store.exe is:
6.5.7652.24
but your is:
Faulting application store.exe, version 6.5.7650.28

strange..
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LVL 3

Author Comment

by:3986
ID: 21757530
here is a print screen of the exchange version...

Any idea ?
Exchange.JPG
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Accepted Solution

by:
muneer_bom3 earned 1500 total points
ID: 21758069
Hi,

it seems that its not a exchange related issue (may be I m wrong) but some other files/appplication forcing exchange to stpe as  msvcrt.dll is relate to wmi, have you run the wimdiagnosis tool.

& wht exchage base anylyzer says in his report..

Rgds
0
 
LVL 3

Author Comment

by:3986
ID: 21758251
I've downloaded and install the exchange baseline analyzer. I'll forward with the final report.

About the wmi diag tool, im not sure what to do with it ? its a 4 MB of vbx and 0.5 MB of xls file... dubel click on the vbs ?
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