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Exchange 2000 Setup is unable to access the Windows 2000 Active Directory

Posted on 2008-06-11
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Last Modified: 2008-07-01
Hi,

I am in urgent need for some help on troubleshooting the following problem:

Basically our front end server died on us, I am trying to re-install Exchange 2000 on the parent domain on a new server but get the following error:

Setup of Exchange 2003 or Exchange 2000 fails, and you receive one of the following messages:
Multiple components cannot be assigned the requested action(s) because:

- Setup is unable to access the Windows 2000 Active Directory
- Failed to contact the Schema Master server for this Active Directory forest.

This has started after we upgraded our domain controllers from windows 2000 to windows 2003. We are currently in mixed mode.

THis same problem appeared when I was trying to decommission another exchange server in a different site and child domain. I have also ran forestprep for Exchange 2007 as we were at the point of migrating our exchange environment. Could it have to do with this?

I have now seen this article http://kbalertz.com/284244/Exchange-Exchange-Setup-fails-error-0xC0070035.aspx and things are setup correctly. I have 4 domain suffixes namely

company.net
emea.company.net
amer.company.net
apac.company.net

Can anyone please help?
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Question by:ishamsi
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Assisted Solution

by:Netman66
Netman66 earned 80 total points
ID: 21765291
I suspect that error means whatever the DNS suffix of the machine you are installing Exchange on cannot contact the Schema master - likely because it can't find the SOA for your suffix to get the service records from.
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Author Comment

by:ishamsi
ID: 21767542
Hi, can you kindly ellaborate on "SOA for your suffix to get the service records from"?

FYI, I have set a windows 2000 DC as primary DNS server and this did not help either.
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Accepted Solution

by:
ishamsi earned 0 total points
ID: 21843890
Problem was resolved by moving the schema master role to another server. The previous server holding the master schema role was giving errors when running DCDIAG.
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