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My server on stratup shows the error message "Resource Conflict - PCI mass storage controller in slot 04"

Posted on 2008-06-11
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Last Modified: 2012-06-21
HP server ML 150 G2 on startup gives the below error message.
Resource Conflict - PCI mass storage controller in slot 4
bus:03, device:04, function:00
On F1 resume. Hard disk is not detected and system does not boot.

Operating System: Windows 2003, Bios: Phoenix
Tried the following:
1) Removed the hard disk and inserted in another similar server. It works fine.
2) Replaced CMOS battery
3) BIOS firmware upgraded
4) BIOS set to default
5) Changed PCI card slots.
6) Changed Hard disk slots
7) Changed data cable.
8) Installed different PCI card. (Shows the same error)

Please provide solution
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Question by:ksrijit
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16 Comments
 
LVL 28

Assisted Solution

by:jhyiesla
jhyiesla earned 100 total points
ID: 21759716
Found this thread on an HP discussion group where the user seems to have the same issue as you.

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1213190263461+28353475&threadId=1043451
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LVL 15

Assisted Solution

by:f-king
f-king earned 20 total points
ID: 21761178
Do you have any external devices plugged in?
how many drives are on that computer?
0
 

Author Comment

by:ksrijit
ID: 21761353
No external devices plugged in....
2 hard disks and an optical drive..
Tried to put on without connecting the drives, with the PCI card on the board. The error message comes up on start up itself.
I removed the PCI card and then tried to turn on. No error message.....
Replaced the PCI card with another make. Again the same error message.
0
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LVL 28

Expert Comment

by:jhyiesla
ID: 21761388
Did you try the suggestions in the link I sent?
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LVL 15

Expert Comment

by:f-king
ID: 21761507
you try a different PCI slot?
0
 

Author Comment

by:ksrijit
ID: 21761553
jhyiesla:
I tried the suggestions from the link you sent me.

f-king:
I also tried using different PCIO slots.
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 21761705
What type of device (IDE, SCSI) are you trying to run off of the card and do you have another drive array in the server or other PCI cards?
0
 

Author Comment

by:ksrijit
ID: 21761782
Device: SCSI
No array
Tried using different PCI cards
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LVL 28

Assisted Solution

by:jhyiesla
jhyiesla earned 100 total points
ID: 21761796
Sorry, I meant do you have other PCI cards in the server?
0
 

Author Comment

by:ksrijit
ID: 21761809
Nope..
Only one PCI card.
0
 
LVL 28

Assisted Solution

by:jhyiesla
jhyiesla earned 100 total points
ID: 21762223
I have to admit defeat on this one.  It seems obvious that there is some conflict especially when it goes away when you remove the card. And since the error occurs even with another PCI card, seems logical that there is something the mobo sees as a conflict. The only other thing that I can suggest is to look through the BIOS settings to see if anything pops...but I honestly can't tell you what to look for.

You might also give HP a call.  Their server service is pretty good and even if it's out of warranty they'll usually help you with some basic troubleshooting.
0
 

Author Comment

by:ksrijit
ID: 21762601
jhyiesla:
Thanks for trying to help me out.
I too felt that the problem has something to do with the BIOS. Wanted to change the IRQ settings... but couldnt.
I had got in touch with HP. They have suggested replacement of the motherboard.
Thanks again...
0
 
LVL 28

Expert Comment

by:jhyiesla
ID: 21762644
That's about where I was going as well.  Not that I am a super guru on this stuff, but I felt we had really worked through all of the other viable options.
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LVL 28

Expert Comment

by:jhyiesla
ID: 21783371
If my suggestions were helpful would appreciate an appropriate amount of points.

Thanx...
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Accepted Solution

by:
ksrijit earned 0 total points
ID: 22195934
Finally i had to replace the planner. None of the suggestions by the experts worked.
Thanks to all who tried their best to help me.
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Expert Comment

by:rsoria
ID: 34443214
I have the same problem...
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