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DWG True View not responding

Posted on 2008-06-11
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Last Modified: 2013-12-04
We have DWG TrueView 2007 installed on some computers but recently some users complain that when they open the application they get NOT responding after the application opens and before choosing a drawing to open. Any ideas what is causing it. I have removed it and reinstalled but the same issue.

Thanks,
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Question by:Zak
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dhsindy earned 500 total points
ID: 21768876
We get "not responding" errors with ADT 2000.  I am assuming you mean the message in task manager.  In our case it seems to just be a busy network problem.  I usually just watch task manager and wait for it to show as running.

These files are large (in total) so try to get your users to be patient.
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Expert Comment

by:dhsindy
ID: 21769128
I would also suggest you review the system requirements on www.autodesk.com and verify your terminals met their requirements.  With the new applications from autodesk some of the old graphic cards are just not good enough and need upgraded.
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Author Comment

by:Zak
ID: 21769563
we are running the true View 2007 locally on the PCs. The task manger shows - not responding when you start the application but it starts to work after 4 - 5 min and I can choose the drawing to open it.

Any clue what is causing the not responding on the task manager.

Thanks,
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Expert Comment

by:studrick
ID: 26105494
Having the same issues with DWG TrueView 2010.  Any answers on this?  I cannot seem to find what's going even after reinstalls.
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