I'm still somewhat green when it comes to Exchange administration and I have what may be a dumb question. I'm administering about 30 users in an Exchange 2003 Standard environment, and I've limited everyone's mailbox size to 500 MB to avoid bypassing the 16 GB database limit.
My (non-IT) supervisor stores absolutely everything and refuses to empty his deleted items, so he continually gets messages that he's about to bypass his limit. I've informed him to archive items to his personal folders, but he sees that as tedious and doesn't want to do it.
He's spoken with other IT personnel who informed him that mailbox sizes can be increased if the storage groups and stores are configured properly. Is this true, even though we only have Standard 2003? And if so, are there any walkthroughs you can suggest for creating more storage? I'd like to do it with minimal downtime, if possible.