[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Exchange 2007 - Retaining mailbox after employee leaves - best practice?

Posted on 2008-06-11
5
Medium Priority
?
926 Views
Last Modified: 2008-06-12
When running Exchange 2007 what is best practice when an employee leaves the business?

We want to retain their mailbox for at least 3 years, but all other AD information is not required. They should be removed from address books etc, and we dont expect to have to re-instate the account other than perhaps to access emails for compliance, e-discovery and so on.

Many thanks
0
Comment
Question by:tcreswick
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 16

Accepted Solution

by:
LegendZM earned 1500 total points
ID: 21762033
Best practice would be to journal every message in the org to a user account / offsite archiving company so that you don't need to keep the user mailbox.  If you do want to keep the mailbox, you can ust keep it disabled, right click properties on it and select 'hide from address book'
0
 

Author Comment

by:tcreswick
ID: 21762205
I think in this instance, using journalling would be over-kill, since it's rather unlikely that the data will ever be required, and the turnover in staff is relatively low (perhaps 10 per annum, total staff circa 70).

If we disable a mailbox that marks it for deletion; would it therefore be best to set the "Keep deleted mailboxes for (days)" option to 1095 (~3 years) in the mailbox database options?

Since disabling marks them for deletion, would we not just be better deleting the mailbox? What is the difference in this instance?

Would it ever be considered more appropriate to simply export the mailbox (e.g. as a PST) and simply store those elsewhere?
0
 
LVL 16

Expert Comment

by:LegendZM
ID: 21762733
You could export to PST, you could set the keep deleted mailboxes for 1095 days, it's entirely up to whatever you feel most comfortable doing. Just plan for storage, and redundancy in case of hardware failure on the database drives. :)
0
 

Author Comment

by:tcreswick
ID: 21767670
Thanks for the help. As a closing note, this was the solution that seemed to work best for us:

1. Set the deleted mailbox retention to > 1000 days (approx 3 years)
2. Disable (not delete) mailboxes which are no longer required - this puts them in "Offline Mailboxes"
3. Delete the users from the AD
4. Update the OAB
0
 
LVL 16

Expert Comment

by:LegendZM
ID: 21767942
Sounds like you came up with an excellent solution that meets your needs. :)
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question