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mowit

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Recovered emails from Trash not showing up in Inbox!

I have a user that is trying to recover a deleted email from the trash folder.  The user claims when the email was deleted it was in the inbox.  I can see the recovered email in All Documents View.  Can I see the document properties to determine the exact location of the document? Also, does anyone know what might be happening.  I appreciate any help you can provide.
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SysExpert
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Does it show in the trash ?

If not then the user may have moved it to a different folder by accident.

You should be able to copy it to the inbox from all Doc view.

   
I hope this helps !
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mowit

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It shows up normally in the trash folder.  Its only when I attempt to recover it that I cant find it in the inbox.
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olaraak
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