mowit
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Recovered emails from Trash not showing up in Inbox!
I have a user that is trying to recover a deleted email from the trash folder. The user claims when the email was deleted it was in the inbox. I can see the recovered email in All Documents View. Can I see the document properties to determine the exact location of the document? Also, does anyone know what might be happening. I appreciate any help you can provide.
ASKER
It shows up normally in the trash folder. Its only when I attempt to recover it that I cant find it in the inbox.
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If not then the user may have moved it to a different folder by accident.
You should be able to copy it to the inbox from all Doc view.
I hope this helps !