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Restricting PDA Access to OWA

Posted on 2008-06-11
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Last Modified: 2008-06-11
I am being asked find a way to restrict customer access to Exchange OWA (from the Internet - not internally) based on the PDA device type and/or PDA software version. I expect to also be asked to look for a way to force customers to use device passwords. Is this possible?

Running Exchange 2003 SP2. Two FE servers in our DMZ using Windows load balancing and two BE servers in our private production network.
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Question by:thar0817
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raptorjb007 earned 250 total points
ID: 21762805
You can only restrict OWA access on a per account basis, not by device.

If this is in regards to syncing with the server instead of using the web based OWA, Exchange has some limited capability to restrict devices, mainly your only options are "allow unsupported devices" and "do not allow unsupported devices". The different is that supported devices allow you to enforce a PIN and screen lock policy on the device.

Beyond this, further restrictions are not included with exchange and would be delegated to a third party product like GoodLink, which is a multi-platform product similar to Blackberry Enterprise Server.

To access the Mobile Management in exchange, open System manager, expand Global settings, and go into the properties of "Mobile Services".

To restrict access on a per account basis, use the "Exchange Features" Tab in the users account properties in Active Directory.
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