asked on

Deleting entry in Global Address List

I am a newbie but here it goes...

I have a employee who was setup in the active directory but our newly retired IT guy. It was setup so all of his work emails are automatically forwarded to his home email address as well. The problem is that this employee shows up TWICE on the global address list and we only want to see the work email on there. What is confusing me is that this employee only shows up once in the active directory and I know I can't delete that. Where could the 2nd entry on the Global Address list (the one pertaining to the home email) be coming from?....sorry if it doesn't make sense...

ValpoMan

ASKER CERTIFIED SOLUTION

mohdabsar

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

SOLUTION

kjanicke

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

ValpoMan

ASKER

There is a globe next to the entry in the Global Address List that we want to remove....

I know the email adress for this entry....the name of the entry is "Carl@home" but I do not see it in active directory...

ValpoMan

ValpoMan

ASKER

Ok guys...you are getting me closer...

Found folder titled "External Users" located in the active directory....in that folder I found the Carl@Home entry....believe I can delete this entry and then it will remove it from the Global Address List....

Thanks

ValpoMan

ValpoMan

ASKER

Will it take awhile once I delete this entry for it to update to everyone's computers?

ValpoMan

SOLUTION