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sganci

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Exchange Server 2003 SP2 Upgrade

Exchange Server 2003 public folder store reached 16gb limit.  I have been putting off the sp2 upgrade for some time and now find I have to do this now.  First I would like to know if anyone knows of any problems doing the upgrade or is iit generally a smooth process.  Also do you know approx how long it takes as I assume everyone would have to be out of Outlook while I am doing this and that causes many problems.
Also - since the public store is full it keeps dismounting and I am unable to gain access (even when I remount it which stays for a short time).   What I wanted to do to buy us a couple of days was to get into the public folders and clean out some of the messages to give us some wiggle room.  
Thanks for any and all suggestions / information
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LegendZM
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