OL2k3: Unable to open your default e-mail folders. The information store could not be opened.
Posted on 2008-06-11
I work for a small business.
My computer runs Windows Vista Business SP1.
I have Office Outlook 2003 SP3 on my computer.
My email server is Exchange 2003.
Exchange 2003 runs on Windows Server 2003 SR2 (not SBS). This server is a domain controller for our network.
When I open Outlook, I get this error: "Unable to open your default e-mail folders. The information store could not be opened. "
None of my co-workers get this error, Outlook works fine for them.
Outlook used to work fine for me.
Here is what happened: One day, I wanted to open several old PST files from before we migrated to Exchange (we were POP3 before). I wanted to create a separate mail profile for each PST so I could switch between them without cluttering up my own Mailbox. When I was done with these PST files, I started to delete their mail profiles one by one. While I was doing this, I accidentally deleted my own mail profile. Not a problem, I thought. I recreated my mail profile no problem, but now I get the above error whenever I try to open Outlook.
I can access OWA.
I can set up my email account in Outlook on other computers.
I have tried deleting and recreating my mail profile (Control Panel > Mail) on my computer.
I have tried repairing Office 2003.
I have tried reinstalling Office 2003.
I have tried uninstalling and reinstalling Office 2003.
Please tell me how to fix my problem.