?
Solved

Recover Deleted Items

Posted on 2008-06-11
12
Medium Priority
?
747 Views
Last Modified: 2011-10-19
I have a user here and the "Recover Deleted Items" is not an option under tools. I verified the registry key exists but it just doesn't show up in the Tools menu. Is there something else that needs to be enabled? Using outlook 2003 and Exchange 2003
0
Comment
Question by:brian226
  • 4
  • 3
  • 2
  • +2
11 Comments
 
LVL 11

Expert Comment

by:CynepMeH
ID: 21763966
0
 
LVL 11

Expert Comment

by:CynepMeH
ID: 21763978
Sorry, disregard my post above, it's several versions behind. This one should help:

http://www.computerperformance.co.uk/exchange2003/exchange2003_recovery_deleted_item.htm

0
 
LVL 3

Expert Comment

by:tsorensen55
ID: 21764008
Do other users have the ability to recover deleted items?

In exchange system manager if you expand adminisdtrative groups and then system policies and then look at the properties of the default policy or any other policies in there, then go to the limits tab and verify there is a configured setting for keeping deleted items.

0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:brian226
ID: 21764120
Our settings are on to keep deleted items for 30 days. It's only one user that there is no option on the toolbar.
0
 
LVL 11

Expert Comment

by:CynepMeH
ID: 21764687
Find out if he used Shift + Delete. If so, that would not be an option, I'm afraid.
0
 

Author Comment

by:brian226
ID: 21764804
The user did not use shift + delete. It does not give me the option on any of the folders I select. Wouldn't it atleast show up under the tools menu?
0
 
LVL 25

Expert Comment

by:kieran_b
ID: 21765033
>> Wouldn't it atleast show up under the tools menu?

Yes it would, and Shift+Delete should still be recoverable.


deleted.PNG
0
 

Author Comment

by:brian226
ID: 21765122
It actually wasn't  even listed on there let alone greyed out. I figured out why, it was unchecked under the advanced options in add in manager. Not sure how it happened but atleast it shows up. I will award both of you points. Thank you for your help
0
 
LVL 25

Expert Comment

by:kieran_b
ID: 21765131
Good catch - I had never seen that option used before.
0
 

Author Comment

by:brian226
ID: 21765141
Yeah me neither, it was driving me crazy!
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 22506964
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Suggested Courses
Course of the Month13 days, 22 hours left to enroll

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question