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HP Printer Software - cannot scan from an HP LaserJet 3050 All-In-One printer.

Posted on 2008-06-11
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Last Modified: 2013-12-15
The scan option does not work - it generates the following error: "$MfgAbbrevName$ scanning - Sorry, could not find required user interface files. (Please reinstall scanning software.)".

I've un-installed the software and installed it again with no success. I was able to scan once after re-installation but the problem appeared again.
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Question by:Slavyan
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3 Comments
 
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Expert Comment

by:cool_sathish_333
ID: 21765627
If you have office 2003 or adobe professional installed in your pc then you can try their own scanning solutions which can also be used to scan using an installed scanner in your pc...

refer screenshots..
-$athi$h
shot1.JPG
shot2.JPG
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LVL 92

Expert Comment

by:nobus
ID: 21767094
of the above does not help, i suggest to test the scanner on another PC first !
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Accepted Solution

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Slavyan earned 0 total points
ID: 21821489
Using Office scan did not work - same error message.

My fix: uninstall HP software and only install the drivers then use a third party scanning s/w.
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