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Permissions with Exchange contact subfolders and mail merge.

Posted on 2008-06-11
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Last Modified: 2012-06-21
OK, I'll do the best I can to explain this one. We have Exchange as part of Small Business Server 2003. I have a person who accesses another user's contacts and calendar. The person also needs access to the SUBFOLDERS or subgroups of contacts nested under the main list. I got that working - I added the other user's mailbox so that it can be opend in the folder list and everthing shows up.

Here is where things go wrong. The person who does not won the contact list needs to do a mail merge into a Word document template. When he goes through the process of choosing the contacts to merge, it will show the MAIN contact list only of the other user but not the subfolders/subgroups. I made sure that on the owner's Outlook that the box was checked to "Show as an Outlook Address Book", but there is no place to do this on the properties of the person doing the mail merge.

I really hope this makes sense. The bottom line is that it almost sounds like a permission issue in Word since he seems to be OK viewing everything in Outlook.

Thanks,

Jerry
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Question by:djerryanderson
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peakpeak earned 500 total points
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I understand what you want to accomplish. There's little support for subfolders in Outlook, esp when you want to use another application (Word). It defaults to the default so to speak. If it's static addresses you can copy them to the mail merger. Otherwise you can make a script that exports the lists to the merger's contacts. Not easy. Rethink your strategy and rearrange the contacts, maybe in the root folder of the "another user" if that's acceptable. You can always use Categories to sort a folder
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by:peakpeak
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Addendum: You can tag all the subfolder addresses with a Category and move them to the root folder. That way the "another user" can sort then to the bottom id (s)he likes
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